email down again

[Deleted User] · 22/09/10 - 11:15

Is anyone else having trouble collecting emails via outlook?

rick_694 · 22/09/10 - 15:20

JOHNDIDS wrote: »

Is anyone else having trouble collecting emails via outlook?

Yeah, me too. Nott'm area.

[Deleted User] · 22/09/10 - 15:31

North Yorks, problems here too.

[Deleted User] · 22/09/10 - 15:37

it is back up know but has been intermittent all day

rick_694 · 22/09/10 - 17:10

My problem is sending mails via Outlook. Okay this morning, crap now.

Had to go to the Virgin website to get a mail sent.

Probably only temporary; but still, shabby service since their "bright, shiny upgrade" to an otherwise perfect system!

Niggle · 22/09/10 - 18:30

I'm receiving emails fine just unable to send anything - failed this morning and still unable to send when I tried just now :mad:
Tried the VM Service Status pages and they are reporting no problems in my region

https://my.virginmedia.com/service-status/details

Rog · 22/09/10 - 21:10

Same problem - can't send POP3 e-mails

ElectricWarrior · 22/09/10 - 23:21

Rog wrote: »

Same problem - can't send POP3 e-mails

Same problem here in Denton - near Stockport!!

Sayaka · 22/09/10 - 23:45

Same here in Swansea - can receive but can't send.

REDBUS · 23/09/10 - 03:38

i know this is not outlook connected post but still i simply just gave up on window's mail email client and just check google-mail, blueyonder (google client) and windows live 1 at a time now, it just wasn't worth the hastle, resetting all the setting every couple of month's, up until they brought out virgin-mail email client app everything was o.k.

While I'm posting i might as well have my little junk mail blueyonder rant,no junk mail with google mail but blueyonder's google app, ahrg! sick of filtering junk mail 1 by 1 just seem's pointless and never ending,i know it quicker just to delete the lot in one click ,but thought trying to filter would have some kind of effect eventually.

I know i brought it on myself signing up for newsletter's ect,and pointless crap i never use ie social networking site's that i've now disabled,oh well my ignorance did cause it i suppose so can't point any fingers ,lesson learnt just wish google's blueyonder filter actually worked

Rog · 23/09/10 - 08:07

Has anyone contacted VM about this - still no joy this morning:mad:

[Deleted User] · 23/09/10 - 08:17

Have been unable to send email via NTL for 2 days now... having tried speaking to Virgin before to solve problems, I know it's a total waste of time =( I've spent so long in the past changing settings non stop only to have it just start working again when they fix the problem n their end (which if you ring up about they never admit to)...it's getting silly now.

Niggle · 23/09/10 - 09:37

VM are now admitting a problem :rolleyes:

You will currently be experiencing problems sending emails. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.

Raised: September 22 2010, 12:08
Repair est: September 23 2010, 16:01
REf: F001380000

Rog · 23/09/10 - 09:57

Niggle wrote: »

VM are now admitting a problem :rolleyes:

Raised: September 22 2010, 12:08
Repair est: September 23 2010, 16:01
REf: F001380000

Thanks for that Niggle - we now sit back & wait!

[Deleted User] · 23/09/10 - 10:08

Niggle wrote: »

VM are now admitting a problem :rolleyes:

Raised: September 22 2010, 12:08
Repair est: September 23 2010, 16:01
REf: F001380000

Yeah thanks Niggle, guess we should be used to this by now...the worst bit are the days before Virgin admit they have problems and leave you ringing up their "helpline", only to be told there is no problem and it must be something wrong with your computer...grrrrr....:mad:

twin · 23/09/10 - 12:19

24 hours now, not good for an online company that does everything via email !

Absolute crap service froma crap company who don't give a toss.

Sayaka · 23/09/10 - 12:39

I've given up and routed my smtp through an alternative which I am lucky enough to have access to. It's really not good enough this keeps happening every few months. I wouldn't mind so much if you could get any sense out of their helpline.

Rog · 23/09/10 - 15:05

All fixed now near Stockport - that took a while!

rick_694 · 23/09/10 - 15:10

All fixed in Notts - for now!

donna255 · 23/09/10 - 15:15

Belfast is down now. Did get a message saying engineers are working on it.

ElectricWarrior · 23/09/10 - 21:55

Denton now up and running again!!

twin · 24/09/10 - 09:42

Came back last night, now it is gone again ! Just spoke to Tech Supp[ort in ENGALND (!!!) and they said the problem seems to have reocurred and they are getting tons of phone calls reporting it. No timescales yet, as only just aware of it !

THREE DAYS NOW !!!!! I run a web business and can't operate like this !!!

Helix · 24/09/10 - 10:16

twin wrote: »

THREE DAYS NOW !!!!! I run a web business and can't operate like this !!!

Surely if you run a web business you wouldn't rely on a free email service provided by your ISP.

twin · 24/09/10 - 10:58

Helix wrote: »

Surely if you run a web business you wouldn't rely on a free email service provided by your ISP.

not free and it was already in place before the business.

Enquired about moving to business and we would loose all our email addresses !

Hey there!

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email down again

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