Tesco IPA 1000 adaptor
![[Deleted User]](https://wc.vanillicon.com/v2/c453924d40ab118e496179b242ac25f0.svg)
[Deleted User]
Posts: 1 Forum Member
Hi there,wonder if anyone can help with my problem.
Bought the above internet phone adaptor a short while ago.Tried to set up and register today,spoke to customer services as had problems and they told me no longer accepting new accounts as tesco are deactivating their internet phone service shortly.States on box this is compatible with Freshtel internet phones and other voicedot network devices.Are there any other internet phone service suppliers that i can register with and set up an account with that this adaptor would work with?
Bought the above internet phone adaptor a short while ago.Tried to set up and register today,spoke to customer services as had problems and they told me no longer accepting new accounts as tesco are deactivating their internet phone service shortly.States on box this is compatible with Freshtel internet phones and other voicedot network devices.Are there any other internet phone service suppliers that i can register with and set up an account with that this adaptor would work with?
0
Comments
Maybe things have changed with the IPA device, I don't know because I stopped using mine and upgraded to their Siemens Dect phone instead.
To register your new TIP (Tesco Internet Phone) account simply go to this page:
https://www.tescointernetphone.com/register/?reset=true
And if Tesco wont accept your custom (which is strange bearing in mind that they happily took your money for the IPA device), give freshtel UK a try (same provider but without the Tesco branding):
http://www.freshtelinternetphone.co.uk
Surely we are entitled to an unlock in order to allow us to use our equipment with an alternative SIP VoIP Provider?
I think the Tesco IPA 1000 device uses IAX2 not SIP, so assuming you can get it unlocked, I think you may still have problems finding an IAX service provider ...
I have not anything from Tesco saying they are closing the VOIP service and their website has not changed with business as normal!!
However found this about Freshtel/Voicedot. Maybe Tesco have found someone else to carry on the VOIP service??
http://www.computerworld.com.au/article/336985/freshtel_forecasts_1_25m_loss/
Now I have a good priced AOL unlimited calls bundle with broadband over the BT phone line I very rarely use the VOIP service or the incoming number.
Guess the competition from ISPs offering good bundles has taken away the advantage the VOIP service had. Also O2 will soon launch a good price home phone bundle.
Also maybe Tesco thought it would take off like Skype initally did, but Tesco VOIP's £2.95 per month call packages never did.
It seems they've supplied:
Siemens DP450
ISA1000 adaptor
USB phones.
I'm sure the Siemens phones work and the USB phones will but not sure about the ISA1000.
I don't care about having to buy a new handset so much (though it isn't nice)
Can other operators port a Tesco VoIP Number?
Also does anybody else run a service with no line rental and an inbound number?
I work for a UK VoIP provider and seeing what we can do. At present we can port the numbers, i'm not sure other providers can too.
There are other providers offering numbers with no charge, but they're likely to end up in the same place as Freshtel, Bust. Companies have to make money, or they close up shop.
Many VoIP providers close their services and vannish every week, We're doing all we can to allow porting of numbers to be simple and quick.
Complaints to Ofcom in this situation are a good idea.
more here and refunds for hardware brought within last 3 months
If you can do the number porting thing then let me know!
Cheers. I actually don't mind paying a reasonable amount for rental of a number for inbound calls. It is just Tesco were offering a very good deal (i.e. free). Since we only used the number for inbound calls, we are still on the initial £2 credit after two years. Unless Tesco got a kick back for terminating the inbound call, I would guess that they lost money on us.
I'd also assume that if I got a VoIP Siemens SIP base station, then I could use the handset that came with the Tesco Phone. I know the Tesco base station is locked to the Tesco DNS address.
I may have a solution to the DNS issue.
I'm game (assuming you can port the number!)
i also have the ipa1000 and i am disappointed its coming to an end, ive had mine for about 2 or so years now and found it a good service other than the odd call quality issues. has anyone had any success in asking for an unlock code for this device?. i will myself be asking come tomorrow morning when they open, surely they cant deny you an ulock as they locked on sign up to them. as i would like to use tis with another provider if its possible without having to go to more expense in buying another piece of hardware. your thoughts are much appreciated jon.
I've been testing a solution with another provider (I suggest you PM sean2003 if interested) whereby you amend the DNS client settings on your phone to point to the DNS server of another provider and their DNS server serves up the tesco DNS names but points them to the addresses of the other provider's servers. The testing we did worked successfully and my Tesco DECT phone could make calls using the other provider's network.
If anyone requires assistance instead of loosing their current VoIP service there are companies that can help you.
VoiceHost is one of these companies but there are more.
If you would like me to try and help you with a backup solution for your problem, contact me at adam.webb@voicehost.co.uk
Please note i have mentioned that other companies can help with this and THIS ISNT AN ADVERT.::mad:
May be worth asking them
3) Your FIP UK Telephone Numbers:
> We have not offered porting of numbers onto or off the Freshtel service and this remains the case. Your number will not be transferred to another service.
I'm thinking of going back to a USB phone on Voipcheap as my computer is on all the time!