tablet won't charge

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  Rodney McKay Posts: 8,143

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  21/07/14 - 19:37 #2

  ACL777 wrote: »

  I have a few months old sony and it isn't charging. The charge indicator is on but the battery indicator is diminshing. I got a message pop up saying my charge source was insufficient and the drain was greater. Any ideas..? Thanks.

  
  Are you using the original charger or charging from your PC or a phone charger? If it is your original charger see it it will charge your phone or other device, the charger might be duff. USB points on a PC just don't have enough ooomph for some devices and the same with a phone charger.

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  ACL777 Posts: 1,665

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  21/07/14 - 22:49 #3

  I'm using the original charger. It is now slowly charging. When I posted i was on 13 per cent battery. I am now on 65. It seems to be slowly working. I will try the charger on other devices to identify the route of the problem. Thanks.

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  nvingo Posts: 8,619

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  22/07/14 - 19:33 #4

  The original battery in my three year old smartphone was not fully charged after 8-10 hours (charging light remains orange) with the original charger and cable. I purchased a new higher-capacity battery and that recharges in the same conditions in just a couple of hours.
  Battery age is likely the OP's issue.

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  alan1302 Posts: 6,336

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  22/07/14 - 20:12 #5

  nvingo wrote: »

  The original battery in my three year old smartphone was not fully charged after 8-10 hours (charging light remains orange) with the original charger and cable. I purchased a new higher-capacity battery and that recharges in the same conditions in just a couple of hours.
  Battery age is likely the OP's issue.

  
  Battery age of the ops tablet is only a few months old though

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