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Thinking about PlusNet Business for Prioritised Service
timo_w2s
Posts: 3,382 Forum Member
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I'm thinking of switching to PlusNet Business shortly as my Be ADSL account is being transferred to Sky next week.
I am particularly keen on having the best upload speed possible over ADSL (no Fibre available for another 9 months or so here). With Be I had Annex M which gave me a slightly better upload at the cost of some download speed. I run a business off it and would like to be able to VPN in too.
With Be I am currently getting about 12Mb/s down and 1.2Mb/s up (Modem syncing at 13.8Mb/s/1.7Mb/s).
I see PlusNet Business have Annex M for an extra £10/month which is a lot considering it was free on Be (and not available on Sky hence the main reason I want to leave) but I'm also considering Prioritised Service for an extra £7/month as they say on their website "This offers faster upstream speeds and a higher priority on the BT Wholesale network." and "It's particularly suited to VPN use. Perfect if you regularly upload large amounts, or need to upload files faster than normal" which sounds like it's what I need as the line is used for a lot of uploading (FTPing files and streaming), but not sure how effective it is in reality and is it worth the extra cost (now £17/month on top of the basic fee!!)
I'm hesitating a bit as with Be I always had good speeds day and night and service was excellent on their Be Pro package with Static IP so not sure if I'll see much extra benefit with going for a business package other than keeping Annex M.
Switching from Be/Sky for Internet and BT for phone line to an unlimited 24 month Broadband and Phone package on PlusNet means I can keep costs down a little but in the end it'll still put my monthly costs up by about £9-10.
Anyone here on a PlusNet business package with either Annex M or Prioritised Service care to comment?
On a monthly basis I usually upload about the same amount as I download, so I need decent upload speeds.
I am particularly keen on having the best upload speed possible over ADSL (no Fibre available for another 9 months or so here). With Be I had Annex M which gave me a slightly better upload at the cost of some download speed. I run a business off it and would like to be able to VPN in too.
With Be I am currently getting about 12Mb/s down and 1.2Mb/s up (Modem syncing at 13.8Mb/s/1.7Mb/s).
I see PlusNet Business have Annex M for an extra £10/month which is a lot considering it was free on Be (and not available on Sky hence the main reason I want to leave) but I'm also considering Prioritised Service for an extra £7/month as they say on their website "This offers faster upstream speeds and a higher priority on the BT Wholesale network." and "It's particularly suited to VPN use. Perfect if you regularly upload large amounts, or need to upload files faster than normal" which sounds like it's what I need as the line is used for a lot of uploading (FTPing files and streaming), but not sure how effective it is in reality and is it worth the extra cost (now £17/month on top of the basic fee!!)
I'm hesitating a bit as with Be I always had good speeds day and night and service was excellent on their Be Pro package with Static IP so not sure if I'll see much extra benefit with going for a business package other than keeping Annex M.
Switching from Be/Sky for Internet and BT for phone line to an unlimited 24 month Broadband and Phone package on PlusNet means I can keep costs down a little but in the end it'll still put my monthly costs up by about £9-10.
Anyone here on a PlusNet business package with either Annex M or Prioritised Service care to comment?
On a monthly basis I usually upload about the same amount as I download, so I need decent upload speeds.
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Comments
The only issue I have with them is that the Technicolor routers can be temperamental. do business users get these?
Customer service is UK based and pretty good but you may have a long wait at busy times.
As a result I never have issues with VPN speeds.
As for the above comment about their supplied routers, my advice is to get your own. I use a Belkin N600. PlusNet are quite happy for you to plug your own equipment in.
Yes I had that upload issue but they took the limit off when I asked them to. In my case I get 20Mb download and just under 1Mb upload so in my case it was affected by the change.
I haven't looked at the business tariffs but I expect they are more expensive than domestic tariffs and users receive a priority service.
Can business users route phone calls over 18185?