Saira was insanely charismatic - she got an individual to cook her team's food for the farmer's market task gratis. She convinced several salespeople to give her products entirely free on the buying task. She ditched an ugly £100 bag on someone at the last minute of the Harrods task which they clearly didn't even want, just because she said so.
The problem was, as is so often the case with charismatic people, for every person entirely under her spell there was another wanting to have her strung up (the Tottenham man, the high-end artists), which meant that in the end she was far too risky a prospect, but her skills by no means ran to sales alone.
Quote:
“Ruth was good at selling but nothing else, a one trick pony who believed her own hype.”
60% of the tasks in Series 2 were purely sales based, and the calendar task had a heavy element of sales to it. How were we supposed to find out whether she was good at anything else? For what it's worth, I thought the final task showed her to be the best manager out of any of them that year. She was extremely good at the buying/negotiating task as well - her group of three blew the other three mini teams out of the water (and let's face it, Sharon would have had very little to do with that)
Quote:
“Ruth was project leader, and chose not to attend the client briefing herself. Finding out what it is you are supposed to do was crucial, and shouldn't have been delegated.”
I agree that was a major mistake. She shouldn't have had so much faith in Ansell, or indeed any at all in Mani.
Quote:
“I agree Ruth was a good saleswoman. However, as I recall they lost the car task because although they sold the same number of cars, they didn't upsell the options, which was a basic mistake Ruth shouldn't have made.”
My memory of the task isn't 100% but I think the PM had to decide whether their team sold extras and options at the start. Sharon decided to (her one good decision all series) and Ansell didn't. Admittedly Ruth should maybe have pushed that option forward.
I think based on the tasks alone (which were very narrow in scope that year) Ruth deserved to win, but Michelle did show more potential for growth and adaptability so it was a decision that could have legitimately gone either way.