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Picture freezing, sound continuing


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Old 26-03-2009, 06:32
djc45
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Join Date: Aug 2004
Location: Ayrshire, Scotland
Posts: 200

Hi,
Over the last week or 2 I`ve been having this problem on and off with my Humax HDR. It will have a frozen image but the sound will sometimes continue, sometimes no sound, scheduled programs don`t always record when this happens.

I have 2 lnb feeds and the signal strength is high on both.
A reboot of the box fixes it, I just don`t feel I should need to reboot a box as new as this sometimes daily.

Has anyone else encountered this problem, or have any idea what might cause it? Should I be contacting Comet under my warranty.
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Old 26-03-2009, 07:22
awo1949
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Join Date: Nov 2008
Location: Co. Donegal
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Should I be contacting Comet under my warranty.
Before contacting Comet, try doing a factory reset. If the problem returns, take it back.
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Old 26-03-2009, 17:11
djc45
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Location: Ayrshire, Scotland
Posts: 200
I had to do a factory reset a month or so ago, because ITV HD would never load in when I pressed red, all I got was a blank screen. That fixed the ITV HD problem, but It has now developed the freezing problem.
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