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Post office phone service |
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#1 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Post office phone service
Thinking of changing to this http://www.postoffice.co.uk/portal/p...diaId=19300217
presently with BT . Just wondering if anyone has any experience of the post office phone service, or any other provider. I Do not need any broadband offers, as already got that via 02, using telephone line. |
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#2 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
Thinking of changing to this http://www.postoffice.co.uk/portal/p...diaId=19300217
presently with BT . Just wondering if anyone has any experience of the post office phone service, or any other provider. I Do not need any broadband offers, as already got that via 02, using telephone line. Phone wise you should have no problem, it uses the same system as BT, in fact it is a BT package anyway, just with the post office name on it. You will notice no difference than if you are using BT, but you pay the Post office instead, the good thing is you can pay over at your local post office and you have calls to mobiles and some other countries for free at the weekend. If you don't like it then after a month you can move that is what is so good, no contract. Just waiting for the end of my contract with the company I am with at the moment and then I will be gone. |
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#3 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Thank you, and its also the no 12month contract part that i like,.
Fed up of BT tying you into things, also there tarriff and bills are a nightmare to figure out Will be changing over online this weekend, (even that seems easy enough) as just paid BT quartely bill
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#4 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
Fed up of BT tying you into things, also there tarriff and bills are a nightmare to figure out
Will be changing over online this weekend, (even that seems easy enough) as just paid BT quartely bill ![]() |
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#5 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
Are you out of any line rental and/or calls package contracts with BT?
Thats another reason for moving, as you mention so are probably aware, i wasn't until read about it on a DSthread that BT now put you on 12 month contracts that automaitcaly renew, if you do or dont make any changes to your calling package, also they dont let you no its up for renewal either, even though youre not aware your even on one for changing something! So lucky me hasnt made any changes recently, so a phone call to confirm as they charged me £30 for canceling my broadband phoned them up and they admited it was a mistake and refunded my money
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#6 |
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Forum Member
Join Date: May 2008
Posts: 8
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Quote:
BT now put you on 12 month contracts that automaitcaly renew, if you do or dont make any changes to your calling package, also they dont let you no its up for renewal either,
Its worth noting that at the present time you can still use www.18185.co.uk on PO Homephone for cheaper peak calls, cheaper weekday mobile calls,cheaper ngn calls etc. Switch to PO Homephone via http://www.quidco.com/post-office/ and your get a £9.25 cashback. |
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#7 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
You dont have to take a BT 12 month rolling contract if you dont want to,and if you do they normally tell you its coming up for renewal.
Its worth noting that at the present time you can still use www.18185.co.uk on PO Homephone for cheaper peak calls, cheaper weekday mobile calls,cheaper ngn calls etc. Switch to PO Homephone via http://www.quidco.com/post-office/ and your get a £9.25 cashback. ![]() Iooks like i was obviously misinformed about the contract then ![]() ![]() Still it wont affect my decision to switch
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#8 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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I don't care for long contracts.
I believe with the PO you get free weekend calls to UK mobiles.
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#9 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
I don't care for long contracts.
I believe with the PO you get free weekend calls to UK mobiles. ![]() ![]()
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#10 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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What I really want if for companies to go back to real phone numbers that you can call for free instead of 0844 and 0871 etc.
![]() But of course that's unlikely as the companies always do what's best for them and the customer is forgotten about. |
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#11 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
What I really want if for companies to go back to real phone numbers that you can call for free instead of 0844 and 0871 etc.
![]() But of course that's unlikely as the companies always do what's best for them and the customer is forgotten about. All done, just gone past the point of no return and hit .. confirm order ... got a 10 day wait now to see if have done right thing Moved my broadband from Bt recently and have no regrets so should be fine with post office. Just got stuck with habit that Bt were the only choice, but have more open mind recently and am thinking like Americans do. eg England is changing and BT don't rule, well apart from them always owning the line but theres always cable ![]() Theres these for starters http://www.homephonechoices.co.uk/ho...providers.html |
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#12 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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I would agree with all of that but would say the UK is changing... as this is a UK forum.
![]() I try to have nothing whatsoever to do with BT. As far as I'm concernied they have alway been a shower of **** and I used to work for them many years, ago but then they were the Post Office, and the tel customer service was rubbish even then. |
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#13 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
I would agree with all of that but would say the UK is changing... as this is a UK forum.
![]() I try to have nothing whatsoever to do with BT. As far as I'm concernied they have alway been a shower of **** and I used to work for them many years, ago but then they were the Post Office, and the tel customer service was rubbish even then. Probably a reason that things are changing that BT set up Openreach, they just look after lines etc i think? But then theres always cable
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#14 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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I can't get cable.
![]() Therre needs to be more choices for people out in the sticks. I'm using mobile BB but it's 2G out here in in rural areas so dialup speeds ( my dongle is stuck out the window on a pole ). I can't join the post office phone service because the tel line is too far from the local tel exchange. |
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#15 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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#16 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
wo thats desperate measures wont ever catch me moaning again about my broadband
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#17 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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I see the post office do broadband extra and line rental for £25.
I wish their fair use policy told you how much you can download ???? |
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#18 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
I see the post office do broadband extra and line rental for £25.
I wish their fair use policy told you how much you can download ???? or the standard package = 5. How much can I download? If you choose Post Office® Broadband Standard you’ll be given a monthly allowance of 5GB – more than enough for surfing the web and checking your email. If you choose Post Office® Broadband Extra, there is no restriction on the amount you can download, subject to our Fair Use Policy, of course. Back to the top 6. What if I download more than my usage allowance? If you download more than the 5GB allowed by your Post Office® Broadband Standard package, don’t worry. You can still use your broadband and continue downloading content. However, if you exceed your download limit we will contact you to discuss ways in which we can help you enjoy the internet more, for example you might want to think about upgrading to Post Office® Broadband Extra. Please note however that our Fair Use Policy applies to use of your Post Office® Broadband Standard package. im happy with my 02 broadband £7.50 mth unlimited. |
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#19 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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I can see a figure of 5Gb for the standard broadband but for broadband extra all I can see is Fair Use policy.
If there is an actual amount listed I can't see it. I had broadband for a little while with ADSL24 and their's was 30Gb peak and 300Gb off peak. |
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#20 |
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Forum Member
Join Date: Jun 2004
Posts: 965
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i'm with Post Office, and think its great, obviously its the same as BT, but the mobile calls at weekends make a massive difference.... and as someone said, go through quidco and you get cashback... also, if you recommend a friend, you both get £10...
I'm running O2 broadband on my line, another excellent deal, £9.75/month, but I got 3 months free, and £70 cashback through quidco.... its worth switching to O2 for your broadband for the 70quid cashback alone, though the service is excellent, and no download limits |
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#21 |
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Forum Member
Join Date: Oct 2005
Posts: 3,663
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Quote:
I can see a figure of 5Gb for the standard broadband but for broadband extra all I can see is Fair Use policy.
If there is an actual amount listed I can't see it. I had broadband for a little while with ADSL24 and their's was 30Gb peak and 300Gb off peak. ![]() Quote:
i'm with Post Office, and think its great, obviously its the same as BT, but the mobile calls at weekends make a massive difference.... and as someone said, go through quidco and you get cashback... also, if you recommend a friend, you both get £10...
I'm running O2 broadband on my line, another excellent deal, £9.75/month, but I got 3 months free, and £70 cashback through quidco.... its worth switching to O2 for your broadband for the 70quid cashback alone, though the service is excellent, and no download limits ![]() stick your number in these see what they say, anything should be better than dongle out of window http://i44.tinypic.com/2r7x0cm.jpg https://telecomsorder.postoffice.co....o?labelid=XBFD https://www.o2broadband.o2.co.uk/getBroadband.do |
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#22 |
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Forum Member
Join Date: Dec 2007
Location: Herefordshire
Posts: 22,796
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Quote:
Nice one, thank you for that.
![]() Iooks like i was obviously misinformed about the contract then ![]() ![]() Still it wont affect my decision to switch ![]() Around 18 days left and I can switch, well I should think I can put the wheels in motion a little before. |
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#23 |
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Forum Member
Join Date: Sep 2006
Location: Norfolk
Posts: 3,673
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Quote:
I hope you retract that when there's a storm brewing!
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#24 |
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Forum Member
Join Date: Feb 2006
Posts: 851
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Parents switched several months ago and save about 20 quid a quarter even as fairly light phone users. I have PO for phone and BB and reckon I save about 60 quid a quarter! Not had any issues so far with PO.
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#25 |
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Forum Member
Join Date: Aug 2005
Location: Somewhere on planet earth
Posts: 11,320
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Anyone else using Post Office Home Phone........what is the service like ??????
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phoned them up and they admited it was a mistake and refunded my money 

