Originally Posted by Sid_1979:
“What were the simple mistakes Anita made?
And from what I saw, she was washing cars like the rest of them, so why was her contribution deemed any less worthy?
Personally, I'd have fired Mona. The way she spoke to those clients when negotiating was appalling.”
I'd say Anita made two mistakes.
Firstly, she was the one who announced so cheerfully that they had 'come in under budget' with their cleaning materials. I know that she was just trying to say something positive and she wasn't solely in charge of a budget or anything, but basically they lost because they spent too much and her name became associated with having spent too much.
Secondly, she was the most rubbish at cleaning cars. As Debra pointed out, she didn't get any business by herself. so she didn't bring in any profit either.
There were good reasons for firing Mona rather than Anita, definitely, but I don't think we've lost any great business prospect in Anita. Mona did a much better job at fighting her corner in the boardroom.