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Email on Virgin Mobile PAYG?


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Old 14-04-2009, 08:25
mittfh
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Join Date: Dec 2008
Location: Kenilworth, Warwickshire
Posts: 48

I've set up my Gmail account on my phone (Samsung J700) and the email profile info Virgin sent me [1] (mainly for the purposes of Twitpic), but it doesn't appear to like either sending or checking mail - even with a strong signal. Checking takes ages, then I get "Email connection timeout". Sending fairly quickly informs me "Email sending failed".

Here are my settings:

Profile name: Virgin WEB
APN: goto.virginmobile.uk
Login ID: user
Password: (blank)
DNS1: 0.0.0.0
DNS2: 0.0.0.0

Virgin don't appear to provide any email DNS info - I have a nagging suspicion the phone will need DNS info to send email...

Oh, and my Gmail account info (just to discount that as a cause!):
Mailbox name: Google
Mailbox type: IMAP4
My email information: *****@googlemail.com
Incoming email server: imap.googlemail.com
Outgoing email server: smtp.googlemail.com

And before you ask, I have logged in to the GMail web interface (from a proper computer) and enabled IMAP access!

[1] Manually entered from the config message Virgin sent on request - the config installed the email account but not the profile...
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Old 14-04-2009, 18:09
prking
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Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
You need to set the security for GMAIL. Use SSL/TLS.

(The DNS is fine, the address will be found automatically)
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Old 14-04-2009, 22:41
mittfh
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Join Date: Dec 2008
Location: Kenilworth, Warwickshire
Posts: 48
Aha...

After much searching around I finally discovered the SSL options - hiding near the bottom of the server settings pages

And I've just managed to send and receive - Twitpic is now displaying the picture I uploaded...
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