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Old 14-04-2009, 16:45
littlehope
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Hi there,

Finally im getting the new phone tomorrow, basically got my new one last week and it stopped working within 3 hours, so phoned up and got a replacement, anyways, the site only says Nokia 7610 as the description so im wondering wether its just the actual phone i need to swap or the whole retail box and accessories e.g headphones/battery.

Does anyone know??

Thank You
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Old 14-04-2009, 16:49
eddieh
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If you doing a swap, you'll need to hand over the phone and charger that came with it. They normally get DPD (formally Parcelline) or DHL to do the swap. Make sure you remove the memory and sim card before handing it over. Sometimes they just take the phone as will just take the phone from the box and put your phone in it or they will take phone and charger and hand you the box.
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Old 14-04-2009, 17:12
littlehope
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So when the DPD driver comes tomporrow morning i just hand him the old phone and charger? do i need to find a box to put it in? do i need the returns label that came with the original box?


Thanks
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Old 14-04-2009, 17:17
gomezz
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What happended to the original box given you have only had it a week?
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Old 14-04-2009, 17:18
littlehope
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I still have both the brown box and the Retail box the phone came in, do i just place the phone and charger in the brown box and seal it? or will the driver do this? and does he put the returns label on it??

thanks
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Old 15-04-2009, 14:49
Finglonga
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Phone the supplier to check, O2 told me just send the handset back and battery and nothing else every time I had a doorstep swap.
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Old 15-04-2009, 15:58
eddieh
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I still have both the brown box and the Retail box the phone came in, do i just place the phone and charger in the brown box and seal it? or will the driver do this? and does he put the returns label on it??

thanks
All you need to do is hand your mobile phone and charger to the driver which will hand over either a new phone box or phone & charger,
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Old 16-04-2009, 20:32
Appleseed
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I think i'd wait until I saw what I was getting - then just hand over the 'old' ones of whatever that was
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Old 17-04-2009, 19:24
ford.prefect
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The couple of times I have done this (with Orange) it has been the bare phone only - last time not even the battery cover - that they have picked up and delivered. No charger battery etc required.
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Old 19-06-2013, 13:38
Floxi
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I was meant to get a phone delivered today, the DPD guy turned up and wanted my old phone to swap for the new one. The problem is, I no longer have the old phone).. reckon i'd get away with giving them an old Nokia 6210?
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Old 19-06-2013, 19:02
daclick
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Never thought of this but I'd think the warehouse that recieves would pick up on this quite quickly and the other phones imei be blocked or something.
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