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C4 Recordings Ending Early


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Old 17-04-2009, 08:29
rent-a-nuke
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Watched Grand Designs last night and yet again C4 chopped off the end of the programme.

I use the auto-timing settings so it's C4 that are incorrectly broadcasting the timing info.

Does anyone else see this and does anyone have any idea who to contact at C4 to complain about this?

Still loving the Humax
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Old 17-04-2009, 10:00
Tern
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They seem to do this all the time with GD.

Fortunately it just cuts off the very end of the closing waffle. (Which seems to have got even longer this series.)
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Old 17-04-2009, 11:20
jwball
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Watched Grand Designs last night and yet again C4 chopped off the end of the programme.

I use the auto-timing settings so it's C4 that are incorrectly broadcasting the timing info.

Does anyone else see this and does anyone have any idea who to contact at C4 to complain about this?

Still loving the Humax
I contacted C4 and got the following response:-

We are sorry to hear that you were disappointed Grand designs started a
minute or two late. Your comments have been logged and passed on to those
involved in our programming.

Normally, we recommend that viewers start recording programmes five minutes
early and finish five minutes late, to allow for any slight changes in
timing.

Although many programmes are pre-recorded they are put on air individually
and can be subject to subtle changes before the final edit is produced. For
this reason, amongst others, the team in charge of transmission can have
many variables to deal with, whilst trying to stick as closely as possible
to the published schedule.

We hope you will appreciate just how difficult this job can be and that,
although it usually runs very smoothly, the schedule is subject to changes
from time to time.

Thank you again for taking the time to contact us. We appreciate all
feedback from our viewers; complimentary or otherwise.


I've got my HDR set to auto you muppets, send the broadcast data properly then it will be fine.
They've managed to cock up every episode this series, schedule changes my backside.
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Old 17-04-2009, 11:51
rent-a-nuke
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Well, I've complained via their web site and specifically stated that I don't want them to tell me to pad the recording

Let's see what they come back with...
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Old 17-04-2009, 18:37
richard_g_uk
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When I first had the PVR I kept missing the start and end of programs on channel 4's family of channels so I switched it from auto to padding (2 mins pre and 5 mins post).

This has solved nearly all the problems except when a channel has live programming that could over-run (i.e. F1 on BBC1) as the EPG and iPlate will quite happily show the latest updated schedule with the new finish times however the Humax does not adjust its scheduled recording that is currently in progress and finshes at the original scheduled time + 5 minutes (post padding).
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Old 17-04-2009, 19:10
Flyer 10
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Normally, we recommend that viewers start recording programmes five minutes
early and finish five minutes late, to allow for any slight changes in
timing.
Yes and then we get screwed if its delayed for more than 5 minutes plus it can cause conflicts with consecutive recordings.

It would be better if they actually got their act together and sent the program flags at the correct time.
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