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hundreds of coloured vertical lines on Samsung TV


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Old 18-04-2009, 12:20
japes23
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I've just bought a new series 6 (1080P) 37" LCD Samsung TV all was fine for about 2 Hours and then hundreds of vertical coloured lines appeared across the screen regardless of which source we played through it. These lines appeared to be in front of any image on the screen. Switching off and on did no good, resetting did no good, so in the end I gave up and re boxed and had the TV collected from where I bought it.

The shop I bought from has a policy of testing the set prior to sending out a replacement. Knowing my luck the thing will be fine, when they get it back on their bench.

Can anyone suggest what the problem might be, and hopefully reassure me that this sort of problem will reappear on the testing bench?

Thanks

JP
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Old 18-04-2009, 23:08
muta
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I think you have done the best you can to troubleshoot the problem.

I must say whenever things like these happen to me especially when the equipment is new I become very suspicious of them afterward. Did you take out insurance? I don't subscribe to it but you don't want after the one year you have to go and buy a new one.
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Old 19-04-2009, 07:57
japes23
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I think you have done the best you can to troubleshoot the problem.

I must say whenever things like these happen to me especially when the equipment is new I become very suspicious of them afterward. Did you take out insurance? I don't subscribe to it but you don't want after the one year you have to go and buy a new one.
No didn't bother with insurance, I always think those things are a con, maybe I'll live to regret that this time!
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Old 19-04-2009, 08:08
beintot
 
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I'm not an expert on tv problems,but i do think the the coloured vertical lines will still be there when they are testing the set.I also think you'll need a brand new screen.
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Old 19-04-2009, 08:20
japes23
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I'm not an expert on tv problems,but i do think the the coloured vertical lines will still be there when they are testing the set.I also think you'll need a brand new screen.
I hope your right, it's just I seem to be a prime target of sods law
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Old 19-04-2009, 13:53
Nigel Goodwin
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I'm not an expert on tv problems,but i do think the the coloured vertical lines will still be there when they are testing the set.I also think you'll need a brand new screen.
I would probably agree.
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Old 21-04-2009, 00:48
oddball
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Sounds to me like a problem with the LCD panel.
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Old 21-04-2009, 10:24
japes23
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Sounds to me like a problem with the LCD panel.
I think you may be right, had a call from the shop, they are sending me out a new set tomorrow
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Old 21-04-2009, 15:18
beintot
 
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I think you may be right, had a call from the shop, they are sending me out a new set tomorrow
Which shows that they could see the problem when it was sent to them,either that or they are just very generous.
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Old 23-04-2009, 12:13
Toxteth O'Grady
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Which shows that they could see the problem when it was sent to them,either that or they are just very generous.

Not really, you are entitled to ask for a replacement rather than a repair and of course the seller will then claim back the cost from the manufacturer
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Old 23-04-2009, 15:45
beintot
 
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Not really, you are entitled to ask for a replacement rather than a repair and of course the seller will then claim back the cost from the manufacturer
You are adding bits in that aren't even there.

The poster said the shop offered a new set,it doesn't say the poster made a list of demands,and requested a new tv.

I stand by what i say until the poster says otherwise.
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