Originally Posted by ABCZYX:
“I'm setting myself up to be ridiculed here, but if a waiter in a restaurant was rude to your fiancee or a relative of your family, are you telling me that you wouldn't stick up for them? This is what Jonathan was doing.
There's a saying - "The customer is always right". If you want something cooked in a particular way, then surely it is your right to ask for it to be done that way.”
I do kind of agree with this and I think Nick was a jerk. It should have been patently obvious to him that if she sent something back because she didn't like it barely cooked, then she would not like the veal.
If Nick had been doing his job properly, he would have explained it properly to them. I don't much care for snotty waiters (or chefs for that matter!) who think that if you aren't as knowledgeable as they think they are, then you shouldn't be in their restaurant. Stuck up twerps. As far as I am concerned, any job involving serving customers should also involve attempting to understand the needs and requirements of the customer. I was quite apalled to see a customer spoken to like that for no real reason other than the waiter had not understood their requirements properly. I thought Nick was well out of order. It really doesn't matter whether or not they are paying, as the evening is supposed to be an evening at a proper restaurant, not Fawlty Towers.
Amstell should probably have spoken to Marco before things got to the name-calling stage, but other than that I think he was quite justified to be annoyed with Nick and I thought he handled it quite well when he went to see Marco.
What puzzled me was why Marco didn't back Nick up, since Marco also seems to adhere to the philosophy that if someone doesn't like his food then they must in the wrong. It seems very inconsistent for him to relent on Nick's behalf and serve the guy.
Still, reading what another poster has written makes it clear that Marco only did that to humiliate Nick. That makes sense - what an entire bunch of egocentric t*ssp%ts.
And frankly, that goes for most of these jumped up celebrity chefs, who seem to think that they have to be unpleasant to people just to prove that they are good enough to get away with it.