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ipod touch 16gb connectivity
angie2601
25-04-2009
Hi

Can anyone assist please?
Bought the latest 16gb ipod touch and have set up music and photos etc.
Visited the apple store today and asked whether the network wi-fi, it finds will compromise the set up of the home wi-fi since it is picking up that network because i was at home. ( It is a bt home hub ) and there is mcaffe security on the home laptop. Being in the apple store - the ipod touch connected to the apple store wifi network and i was shown itunes and other internet browsing stuff.

however i can not seem to get into itunes from my home Wifi - i just get says 'can not connect to itunes store' each time. The network is connected ( There is the signal at the top of the ipod touch).

I have no trouble getting into itunes from my laptop.

Could it be the settings on the ipod touch or the security on the laptop preventing wifi access?

I am able to view the bbc reader - it gives me news articles but i cannot access you tube - again it just say 'cannot connect to you tube'.

I was also shown at the apple store how to get email. I opened a google mail account on the laptop and enabled imap. I followed all the gmail instructions for the ipod touch settings (as recommended on google mail) but when i go to mail it keeps saying 'cannot connect to imap.gmail.com'.

Does anyone know how I can resolve this?

Many thanks
Matt-08
25-04-2009
Check Restrictions are turned off? Not sure why would they be on, but you can block access to YouTube/App Store.

Settings>General>Restrictions.
angie2601
26-04-2009
Thanks, checked it and the restrictions are off so that is not the reason.
angie2601
26-04-2009
I have followed the instructions to set up a gmail account but i keep getting the cannot get mail - connection to the server imap.gmail.com failed.

Could my problem with using the itouch from my home wifi be something to do with the firewall settings on my security ?

Thanks
jkain
26-04-2009
It's worth going through the hubs settings, especially the firewall's just to make sure everythings o.k there. Apple support may also help.
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