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record problems |
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#1 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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record problems
a customer reports that if he sets BBC 1 to record later in the day then when it is recording he can not access any chanels above BBC HD ie itv ch4 etc also no BBC radio. Only happends on planned recordings not instance recordings. Anybody any ideas whats wrong? thanks
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#2 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
a customer reports that if he sets BBC 1 to record later in the day then when it is recording he can not access any chanels above BBC HD ie itv ch4 etc also no BBC radio. Only happends on planned recordings not instance recordings. Anybody any ideas whats wrong? thanks
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#3 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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He states both signals are fine and if he starts an instant record then he has no problems only pre programmed recording give problems
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#4 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
He states both signals are fine and if he starts an instant record then he has no problems only pre programmed recording give problems
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#5 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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I'll report back when hes done it thanks
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#6 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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That works fine recorded both and watched 101
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#7 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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have you suggested the customer does a factory reset?
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#8 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
That works fine recorded both and watched 101
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#9 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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will that wipe his recordings
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#10 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
will that wipe his recordings
edit: I'm not having a good day |
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#11 |
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Forum Member
Join Date: May 2005
Location: Redditch Worcs
Posts: 17,289
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Quote:
will that wipe his recordings
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#12 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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I set my wifes freesat to record the one show just tried to what BBC2 and had the same problem on hers. bit wierd that,i will reset mine and see what happens
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#13 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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Just did factory reset , Phew kept all the bosses recording I would have to have left the country if i had wiped all the cookery programmes. I set Waterlo Road to record at nine will try to watch BBC@ then will report back later Thnaks for the help
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#14 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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Sorry for the poor spelling to much red wine
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#15 |
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Forum Member
Join Date: Oct 2008
Location: Worcester
Posts: 4,185
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Quote:
Just did factory reset , Phew kept all the bosses recording I would have to have left the country if i had wiped all the cookery programmes. I set Waterlo Road to record at nine will try to watch BBC@ then will report back later Thnaks for the help Your spellings not too bad but your timings wrong Waterloo Road starts at Eight Quote:
Sorry for the poor spelling to much red wine
![]() ![]() Cheers anyway
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#16 |
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Forum Member
Join Date: Aug 2007
Posts: 266
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brilliant that worked a treat thanks to all for your help
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#17 |
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Forum Member
Join Date: Dec 2008
Posts: 2,494
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Just for reference, if you set the box up with only 1 aerial connection it remembers this and so it doesn't work properly if you connect a second aerial connection.
You must either set it up with 2 aerials connected or do a factory reset when you add a second aerial. |
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