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Old 03-05-2009, 16:13
Tern
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The solution is to return it for refund or replacement, not to try and convince everyone that the firmware is to blame.
Or wait ages for a software update and then be dissappointed and have to return it anyway.
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Old 04-05-2009, 08:53
froxfieldrover
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I'm convinced the relatively few crashes I'm getting are all software/firmware related. That is why I think an update will clear them. BTW I haven't had any for a few days now.....

A far as updates are concerned, I am one of those who think(hope) that the reason for zero updates for so long is because a virtual rewrite is in taking place.. can't wait..

I'm also sure I saw a date of May 7th being mentioned sometime back although I can't find the original post.. I wish we were being given more information about (possible) dates...



Patrick
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Old 04-05-2009, 08:58
Automan
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I have two of them, once since the first week they came out.
Total mains power cycle count between the two of them in this time has been under five.

I have like other had recordings that have not been made for whatever reason which seem less lately - perhaps a change to the freesat epg data?

Lastly, since Sky made such a mess of their new EPG I use my FoxSat HDR more than Sky+ HD.

Automan.
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Old 04-05-2009, 09:23
froxfieldrover
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I bought mine the first week of February. Up to 10 days ago I had 1 freeze up. Then I had 4 within 6 or so days. Since then none. Hopefully it has settled down again..

I did notice that one of the freezes was when I turned on the set at the exact time a recording was starting.. maybe that screwed it up for a while? My "guess" is that crash tidy up routines are also at fault somewhere.. at least in my case..

I've noticed fewer failed recordings lately too.

Patrick
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Old 05-05-2009, 09:53
dougk
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I was referring to the Humax Freeview recorders- I'm pretty sure people said these had a similar amount of bugs and niggles, which were eventually pretty much completely fixed with extra features added.
Not quite true the 9200T still has a number of bugs or unrequired features such as disk corruption, disaaperaing series linked timers and a few more minor issues.

I don't think these will ever be resolved.

Personally I think my main concern is still the fact the programmers are Korean based ... for freesat / freeview they should really employ one or two that are UK based and design things as Europeans would like them.
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Old 05-05-2009, 10:34
White-Knight
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I got mine in November last year. I've only had 1 lock up since new.

In fact the biggest niggles overall I have with the box are:

1. The lack of non freesat mode recording / the need to flick between modes with its consequences for timers.

2. The favourites. I simply find this so difficult and confusing to use that I don't use favourites at all. I find them difficult to add, difficult to remove and I can't find the favourite list when I want it to select from it. I find it easier just to go schedule, red button or List and select normally from there. Its actually less button presses which seems stupid anyway. What's the good of shortcut lists when they're not actually shortcuts?
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Old 05-05-2009, 10:48
awo1949
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Personally I think my main concern is still the fact the programmers are Korean based ... for freesat / freeview they should really employ one or two that are UK based and design things as Europeans would like them.
There's also the issue of testing the firmware with a live signal. Presumably, Humax has some means of doing this but, if the programmers can't see a problem for themselves or get instant feedback when they think they have a fix, it must make things more difficult.
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Old 08-05-2009, 18:48
bsw
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I know when we'll get a firmware update - when a competitor comes on the scene.

Why should they bother before then - presuming they are still selling all they can produce.

I doubt that folk on forums like this moaning and groaning about the box's shortcomings have the slightest effect. But it's good to have moan isn't it, makes you feel better.
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Old 08-05-2009, 19:37
peter05
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a lot of us dont moan as we are happy with humax hdr
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Old 08-05-2009, 19:52
Tern
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a lot of us dont moan as we are happy with humax hdr
You do realise that it's possible to be very happy with the box and still have niggles, don't you?

This is a box that's so good it deserves to have the rough edges smoothed off.
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Old 08-05-2009, 20:49
peter05
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You do realise that it's possible to be very happy with the box and still have niggles, don't you?

This is a box that's so good it deserves to have the rough edges smoothed off.
i use ds for a lot of good information but too much negative feeds would have stopped me buying a humax hdr where as i am happy with what i have when i am not happy. i will moan & moan & moan
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Old 08-05-2009, 21:29
markt22m
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I think it's important to remember, the current issues with the Humax HDR are not only down to the firmware but part of a bigger implementation which is being finalised.

The issues with the timers/recordings are expensive to diagnose until there are more implementations of boxes on the market and the problem can be isolated to a specific issue either with the box firmware, or the freesat spec (it might be a design flaw in the spec), or the freesat epg data. The Freesat EPG data has been live barely a year, (remember how long it took the Freeview 7 Day EPG data to stabilise, and that's much simpler).

It makes sense that Humax are focusing on new features at this stage to add value to the box given the above. Unfortunately, new features take time and are difficult to put a timescale to, especially if you're the first company to implement it (eg iPlayer). It's easier for competitors, Humax will have already solved the big problems for them.

It's going to be a couple of years before the HDR starts working flawlessly, you have to accept that as an early adopter. Try for a refund if you're not satisfied, but don't think that these issues are falling on deaf ears, I imagine Humax will be working around the clock right now to make the HDR the gold standard in Freesat boxes.
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Old 08-05-2009, 23:00
Tern
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It makes sense that Humax are focusing on new features at this stage to add value to the box given the above.
Bob_cat has stated that the main new feature, the iplayer, will not be in the next release.

'Issue' fixes, presumably.
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Old 09-05-2009, 22:28
tikki
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You do realise that it's possible to be very happy with the box and still have niggles, don't you?

This is a box that's so good it deserves to have the rough edges smoothed off.
Exactly my views!
One freeze in 3 months - much better than re-booting $ky+ every week or so

The delete issue is annoying - but I've learn't to live with it but I will be happy if it can be resolved.

Only really annoying issue for me is pressing 'record' only records from that point and not since the start of that program.
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Old 10-05-2009, 07:17
froxfieldrover
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Exactly my views!
One freeze in 3 months - much better than re-booting $ky+ every week or so

The delete issue is annoying - but I've learn't to live with it but I will be happy if it can be resolved.

Only really annoying issue for me is pressing 'record' only records from that point and not since the start of that program.
I agree as well - somehow it has to be all one or the other . It's not as straightforward as that.

In my case I would change it to "happyish" most of the time when the recording functions work although unfortunately the delete functionality and file system handling gets me every time - I haven't worked through those issues yet

I am certainly not delighted with the product but overall the box works ok and is doing it's job.

As said before though unless you pay for $ky there is not much alternative... although the box has potential, hint hintl!!

Patrick
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Old 10-05-2009, 20:31
mart.stokes
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This is a box that's so good it deserves to have the rough edges smoothed off.
Hear, hear! Bally good point, sir! I'll be dashed if there has been a truer words said on these forums recently!

That is the annoying thing about this box, I think things that are close to "perfection" are more frustrating than things that are obviously cr@p.
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Old 12-05-2009, 13:03
Bob_Cat
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We are still testing more fixes, I still cannot say when they will be available, but as well as bugs I can confirm we are testing an improved delete process but we need to see how reliable/usable it is.
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Old 12-05-2009, 13:28
mrmarky
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We are still testing more fixes, I still cannot say when they will be available, but as well as bugs I can confirm we are testing an improved delete process but we need to see how reliable/usable it is.
sounds promising, any news on recording from midway ? would love this feature.
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Old 12-05-2009, 16:55
Condition Red
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What about stopping the box stopping the program playing when the recording ends. I know this is not an error but is this going to change.
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Old 12-05-2009, 17:03
Shawshank_Steve
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I can confirm we are testing an improved delete process but we need to see how reliable/usable it is.
Wahoo. Thanks for confirming it's in there Bob_Cat. I will personally be happy just with that as I think it's a fantastic product. This is my only real niggle even though I'm well aware of the other issues people have. My launch-day unit has never frozen and has been as solid as a rock.
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Old 12-05-2009, 19:38
richard_g_uk
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We are still testing more fixes, I still cannot say when they will be available, but as well as bugs I can confirm we are testing an improved delete process but we need to see how reliable/usable it is.
Great - Not being able to delete when I want is one of the the most annoying things about the HDR.

Any info on what bugs have been investigated and fixed? I am especially interested in any fixes concerning schedule tracking when a live program (that is overrunning) is being recorded (i.e. bringing up the i-plate and cached EPG shows the updated finish time however the HDR recording finishes at the original end time + padding). This is probably the only bug that really annoys me.

The only other thing that annoys me is the way series linked programmes are stored in folders. I hate this - why can't it be optional

Still looking forward to the next firmware update - bring it on
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Old 12-05-2009, 22:01
charlo
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Still looking forward to the next firmware update - bring it on

having bought a box with 1.00.1 s/w I wish the latest release was repeated, never mind a new one.
I have not seen any sign of folders as I can not get series link to work for me.
tried working lunch on BBC2 but it won`t find the changed time on Wed. and I can not set it as weekdays and wed separately as weekly as that does not work either.
have those problems been eliminated with the current firmware?
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Old 13-05-2009, 12:15
froxfieldrover
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The only other thing that annoys me is the way series linked programmes are stored in folders. I hate this - why can't it be optional

Still looking forward to the next firmware update - bring it on
I agree the option should be available but it's not so much the folders that annoy me it's not having a clue whether something is newly recorded within the folder until you click to go in and have a look.. plus empty folders should not show. Or I wonder if they should be at the bottom of the listing separated - making it easier to see the series recordings you have set up - and which are still active?


Patrick
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Old 13-05-2009, 12:48
PaulB67
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The only other thing that annoys me is the way series linked programmes are stored in folders. I hate this - why can't it be optional
This also annoyed me as i was used to using sky+

But now after several months of the folders feature, i think i actually prefer it. Much easier to find programmes when you have a box thats 85% full like mine.

I even created a folder to put some programmes in. So all my sons cbeebies stuff i now put in one folder.
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Old 13-05-2009, 13:04
froxfieldrover
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We are still testing more fixes, I still cannot say when they will be available, but as well as bugs I can confirm we are testing an improved delete process but we need to see how reliable/usable it is.
Hello bob_cat, I can certainly understand the need for rigorous testing.

Surely however at this point you must be able to give us a ball park figure as to how things are going? Does testing appear to be going well? Will it be in a days, weeks or months? I turn on the box each day hoping against hope there will be a firmware upgrade listed...

Patrick
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