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T-mobile upgrades info


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Old 12-05-2009, 20:06
bradisace
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Join Date: May 2004
Posts: 518

Hi I have rang the T-mobile retentions department today to look into upgrading my phone (today is the first day I can upgrade). I am currently on the Flext 35 tariff with the advantage plan (gives me 50% off my line rental).

I understand that I am not really worth that much to T-mobile due to never going over my bill and being on the advantage plan. I was really set on getting the Tmobile G1 in white however this is going to cost £100! I did realise I would have to pay for the handset however I was looking to pay around the £50 mark. I asked and asked for a better discount however they were not budging so I rang the cancellations department where they said they really can’t offer anything better. The advisor did say give it a couple more weeks as the offers may get better, as I get to closer to the end of my 18month contract.

Is this true or have I just been conned into staying and the offers will not change? Also are the offers on the 'My T-mobile' service the same as you would receive when calling because it seems exactly the same as I was being offered on the phone?

Thanks in advance.
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