Originally Posted by Panman1300:
“I have seen a few post from people complaining about freezes.
If your box does not do the basics (record programes against the schedule - mostly), then take the hint from those of us that for whom it does work and get it changed. Don't assume that some magical firmware update will solve a problem that many (and based on the Which? report, most) don't have and is not acknowledged by Humax.”
“I have seen a few post from people complaining about freezes.
If your box does not do the basics (record programes against the schedule - mostly), then take the hint from those of us that for whom it does work and get it changed. Don't assume that some magical firmware update will solve a problem that many (and based on the Which? report, most) don't have and is not acknowledged by Humax.”
That is exactly what I did with my Freeview + PVR ........ I got Humax to change it but it was also defective. I had 4 boxes/replacements in total from them and they were ALL defective in the same way so yes I did get my money back.
Sadly it took a complaint to the CEO to get my money due to Humax customer service ignoring emails.
My Foxsat HDR has been returned to Humax and is being repaired at the moment.
It was their customer service who told me the problem is being caused by the loader software and it would be cured by an update so I am not assuming anything ......... I am expecting Humax to do what they say they will do.
Or is that also unrealistic




The only flaw that bothers me is the slow deleting of recorded programs. That is only a niggle. Not important as far as I am concerned.My Humax has not locked up once. Read these forums. not everybody has problems. 