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“[=Tern;34162190]Most of the Humax bashing actually comes about because there is a small core of Humax 'apologists' who wade into every thread where anyone criticises Humax to mount defences ranging from good to laughable but always having the end result of vastly increasing the 'bashing' posts.
For me, the salient points are there.
1) First and foremost Humax have produced a box that works very well for most of the people most of the time.”
Agreed. I am one of the many whose box works . No lock up, failed recordings .
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“2) It has some (many) notable bugs and the UI is clunky and looks as if it was designed by an incomptant CS student on day release”
. The only problem I have had is an occasional green screen when handshaking with HDMI. Now realised it clears by itself.
The EPG is common (With minor differences) to all announced Freesat PVRs. Sagem, Goodmans included,.This must be a Freesat+ requirement. The rest of the interface is "Different" at best.
It is not to my liking, however the more I use it, the easier it gets. No other bugs that affect me, thats not to say they arent there.
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“3) They have failed to produce a timely update despite having a reputation for being responsive to customer issues on other products.”
As I have mentioned elsewhere, Humax are no slower than any other STB manufacturers. Sky, Bt Vision, (Both last year for me) Digifusion(None ever) spring to mind.
4)
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“ Their communications in relation to the supposed update have been execrable. , there have been several posters who have reported Humax simply ignoring them if their problems have not yielded a straightforward solution.) I feel we are entitled to expect considerably better than Humax have managed so far.”
Same as (3) What manufacturer will come on Ds(Or elsewhere) and give promisses, to then be torn apart when they dont make the timescale.
My only contact with Humax has been by phone when they were helpfull.
I like the Humax Freesat PVR. Mine has ver.2003 which seems to be more reliable according to other posters.If it had faults I would say so very quickly.