My toppy just died on me ,all I can get on at the moment is C456 on the fornt counter, I have tried all the usual things unplug for an hour or so, What next can it be repaired if so where Im lost without my poor little toppy
HELP HELP HELP I will be away as from tomorrow for 5 days
Hope someone can help. RAY

Deepest sympathy. I can't help you but I know "a man" who can, and probably sooner than you'll get help here, and that's the dedicated Toppy site:

http://forum.toppy.org.uk/forum/

parthena

Can you or have you tried a factory reset?

Have you switched it off at the wall and left it for a few minutes? That can fix all sorts of things that putting it in standby doesn't.

Is it a 5800, and is it 2 years old or more? If so, it could be a power supply problem. See here. You can either replace the capacitors yourself (£5), or replace the whole power supply yourself (£50), or ask Turbosat to do it for you.

Otherwise you can try the emergency download procedure to clear any settings that have got messed up. You need to use the TFDN_USB software on a PC to transfer the 'emptysettings.tfd' file to the toppy.

As previously mentioned, there is sooOO much more info on the toppy website.

Oh dear, he must have gone away already

parthena

Well guys I turned off my toppy at the wall while I was away
and when I returned it was sort of OK but colour was bad. I was feeling a bit elate! but the next day though it was OK only for about an hr then the same again but firstly it froze then such pretty patterns then the same as before last night I put it in standby and tonight it has been OK I just dont know !!! Will I still get EPG in standby? Thanks for your replies.

If the answer to the above is yes, then it is likely to have a power supply problem. The more you try to use it, the more damage you may do to it, resulting in a more expensive repair bill.

Yes 2 1/2 yrs where could I get a power supply and how mutch and where from. Cheers Ray

Sorry I remembered ans before thanks Ray it worked ok today so I geuss Ill just see how it goes

You might be sorry about that! If it's the power supply, it may take out something more expensive. For example, tuner or mainboard, £80.

Are you technically savvy? Know how to use a voltmeter? Know how to take the lid off and stay alive? If so, you can easily diagnose it yourself.

Now that you have told me its age, and that it seems (inexpicably) to be OK just now, the more I think it's the power supply.