Today I can set my FoxSat to watch Hope Springs on BBC1 SD and record Top Gear on BBC 2 SD

but I can't watch Hope Springs on BBC HD and record Top Gear on BBC 2 SD

Can someone please explain

Have you checked that no other recordings have been set at the same time?

Press Schedule key on remote for direct access.

Also I assume your box has a dual lnb dish feed?

Automan.

It sounds like you only have one cable connected, or only one is working, or only 1 tuner is working.

You cannot record BBC HD & BBC2 together with only 1 cable.

If you have 2 cables, try this :-

Go to 951 BBC 1 CI and start an instant recording, go to 108 BBC HD and start another instant recording. Now tune any other channel and press pause. If you can pause a 3rd channel your stb is working correctly, if not you need to do a factory reset. (You can record two channels at the same time using just one tuner if they are one the same transponder, so this is not a true test).

Rgds.


Les.
Last edited by savvy : 05-07-2009 at 10:51

Basic question first of all, are you using two individual feeds from a dual LNB or are you using just one feed with loopthrough from LNB1 out to LNB2 in? If you are using the latter then you will have reduced functionality.

I started today by checking Diagnostics on the FoxSat menu which showed 2 tuners each with 100% strength and 90 % quality. The signal cables are out of a 4 outlet LNB and one of the other cables is doing good business on my Technomate.

Can the Diagnostic service be trusted, the values sound too good to be true.

I then carried out Les' suggested procedure and everything worked fine. Don't really understand your last comment " So this is not a true test ", Les.

I then tried to repeat the problem encountered yesterday by setting up a watch on BBC HD and a record on BBC 2 and had the same sort of conflict as yesterday.

I then went to Automan's suggestion and checked Schedule and here I think lies the solution.

I appeared to have multiple instances of the 'Watch' and 'record' that I had instructed.

I cleared out the schedule and then repeated the watch and record procedure but with only the briefest of key presses and everything worked correctly.

My thanks to all for your help.

Sandy

PS when I look at the Media screen I can understand the Enc and HD codes at the ends of various lines but what is the red G

It stands for parental guidance. Press the info button for more details.

No, it is just the values for Tuner 1, repeated. It is a known issue. But the percentages for Tuner 1 look OK, that's what I get, too

Some people think that just by recording 2 channels they have proved they have full 2 cable functionality, when they haven't if they have luckily (or unluckily) picked 2 on the same transponder. Hence, only doing that is not a true test.


To be honest, checking your Schedule for other conflicts is the first thing you should check, and I guess I assumed you would have checked this

Rgds.


Les.