Hey,
I've recently moved into a new property that has phone line sockets installed.
I arranged to have line rental with Post Office but they have come back and said that I need to pay £107 for an engineer to visit the house to install a phone line....which I dont get because there is already a phone line installed?
I could understand the charge if the engineer needed to work at the exchange, but they said its because they were told an engineer needed to install a phone line into the house.
I'm worried that just because I didnt give them a phone number (because I dont know it as I've only just moved in) they are assuming the property doesn't have a phone line installed?
Anyone help shed some light, or any tips on how to find out if I can avoid being charged?
Cheers,
Ben
I've recently moved into a new property that has phone line sockets installed.
I arranged to have line rental with Post Office but they have come back and said that I need to pay £107 for an engineer to visit the house to install a phone line....which I dont get because there is already a phone line installed?
I could understand the charge if the engineer needed to work at the exchange, but they said its because they were told an engineer needed to install a phone line into the house.
I'm worried that just because I didnt give them a phone number (because I dont know it as I've only just moved in) they are assuming the property doesn't have a phone line installed?
Anyone help shed some light, or any tips on how to find out if I can avoid being charged?
Cheers,
Ben