Just been offered free Bt vision box

noise747 · 10-07-2009, 11:49

Bt have just phoned me up and offered me a free box and free connection. I must admit I was tempted, but having far too many problems at the moment with speed and disconnections and expanding my contract until July at the moment is not a option, so I politely refused.

with speeds like this
This Test comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 2656 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1750 kbps
Actual IP throughput achieved during the test was - 64 kbps

How on earth would Bt vision even work.

I am at the screaming point now.

batcountry · 10-07-2009, 14:24

Dont do it. Its utter shyte

azimo · 10-07-2009, 16:32

It would work by robbing peter to pay paul, at the moment your are peter

PFC Hudson · 10-07-2009, 16:49

I'm halfway through my 12 month contract with BT Vision and I've already decided I won't be staying.

When I was offered the BT Vision deal (Part of an offer from BT for me to stay with BT Broadband for another year) I was told I could have the first 3 months free (of BT Vision Gold), this would be done via a £60 credit to my BT Vision account

The credit never happened and I had to make many phone calls and emails for BT to finally honour their offer.

Also, when they were selling BT Vision to me I was told that all content was subtitled (I'm hard of hearing). I have now found out that no on demand content is subtitled (Can't be hard BBC iPlayer has subtitles). This means I'm paying for a gold package and it's associated on demand channels which I can't enjoy.

I am also sick to death of the BT VIsion box itself. The almost daily requirement to rescan for channels just to get teletext working again, the once monthly soft reset required because the box freezes (Which also formats the hard drive and any recordings I wanted to keep) and the constant requirement to keep having to re-enable subtitles every time I change channel.

When my 12 months is up with BT Vision I won't be renewing, instead I'll go and buy a Freeview set top box with a hard drive which is far more stable and costs the same as one year of BT Vision, the benefit being I'll only have to pay once for the set top box and not a rolling 12 month contract like BT Vision.

skunkboy69 · 10-07-2009, 16:59

Yeah they rang us too.Our BB needs renewing and they offered us it as a sweetner.We said no.

You_mo · 10-07-2009, 18:38

The on demand service was good BUT don't even think about it if you want to keep any recordings on the PVR part. Any problems with the box, they talk you through a factory reset, 'where's my recordings?', 'oops sorry sir, I forgot mention that you lose them all during that process'. Plus if you stop subscribing to BT Vision they also take away the ability to access your recordings as I found out when they accidently deleted my account.

I won't risk using one again for recording, and have a new PVR.

Matterhorn · 10-07-2009, 18:42

Quote:

Originally Posted by batcountry

Dont do it. Its utter shyte

a tad harsh...

johnson293 · 10-07-2009, 19:24

Quote:

Originally Posted by Matterhorn

a tad harsh...

Arguably true though but!

Matterhorn · 10-07-2009, 19:38

Quote:

Originally Posted by johnson293

Arguably true though but!

oh, don't get me wrong I won't be renewing anything with BT when the time comes but saying it's utter ****** is...well.... harsh.

ney · 10-07-2009, 21:46

Im holding off untill Freeview HD comes as im wanting to get the HD service. I have had a Freeview twin tunder PVR 160gb in my bedroom for nearly two years now that I got out of Tesco for just over £100.

Darren

wwwebber · 11-07-2009, 02:13

Retracted !!

noise747 · 11-07-2009, 02:48

As I sadi I was tempted, but then if I got a box I would need to buy a T.v licence, ok legally I could use the box without one as long as I only used the on demand and did not stick a aerial in it, but Bt would contact the TVL and they would be on my back and it would be too much hassle.

I was surprised that he did not try harder, there was no hard sales, he did sound a bit disapointed when I said no.

I thought he may have done me a deal on my broadband, but he did not, I would have still refused anyway.

I been thinking of plugging in my old US robotics courier dial up modem, it would work bloody faster than my broadband is at the moment.

Saying that I have just come back from my mates place, trying to sort his computer out and his broadband is slow as well and he is on MAD as A fish, so it could be a exchange problem or just the internet as a whole.

I will make up my mind what I am doin at the end of the year, but I am not staying for the same price, I can get a ISP for less.

ney, I think you would be dispointed with HD on Freeview, for a start it will not have the bandwidth so it will be som compressed the quality will br awful.

But then it could be good, but I can't see it myself. If you want HD then Dsat is the way to go.

roland69 · 11-07-2009, 11:02

When i had BT BB the speeds where fine until i got the vision box and then the speed was crap, personally if you want a pvr then go with sky+ or VM V+

noise747 · 11-07-2009, 12:05

My speeds are naff anyway, but saying that I decided this morning to reset my homehub and start from scratch and speeds are better, the sync rate is now under 2Mbits, no doubt because I kept rebooting the router and trying different settings, so my SNR have gone to 18DB. It may settle down in the next week.

I have heard other people say that the BTV box affects the speed of their internet even if they are not using the box, very strange. I expect it to affect the speed when it is in use for On demand.

As for a PVr, there are Freeview PVRs out there as well as Freesat.

I can't see myself ever going for Sky again, but things change.

PFC Hudson · 12-07-2009, 11:28

I'd like to add an update to my previous post:

Since my previous post I have just recieved a bill from BT Vision which is £60 higher than it should have been.

What has happened is that BT Vision have now decided to revoke the £60 credit they were going to give me and have added £60 to my latest quarterly BT Vision bill.

I have just been on the phone with the billing and cancellation departments of BT Vision, both of whom refuse to budge, not letting me cancel or exit my contract (which they have broken by revoking, without warning the deal they offered me to sign up).

I will be contacting OFCOM, OTELO and my solicitor on Monday.

10-07-2009, 11:49	#1
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	Just been offered free Bt vision box Bt have just phoned me up and offered me a free box and free connection. I must admit I was tempted, but having far too many problems at the moment with speed and disconnections and expanding my contract until July at the moment is not a option, so I politely refused. with speeds like this This Test comprises of Best Effort Test: -provides background information. Your DSL connection rate: 2656 kbps(DOWN-STREAM), 448 kbps(UP-STREAM) IP profile for your line is - 1750 kbps Actual IP throughput achieved during the test was - 64 kbps How on earth would Bt vision even work. I am at the screaming point now.

10-07-2009, 14:24	#2
batcountry Forum Member Join Date: Jan 2009 Location: Scotland Posts: 313	Dont do it. Its utter shyte

10-07-2009, 16:32	#3
azimo Forum Member Join Date: Mar 2009 Posts: 927	It would work by robbing peter to pay paul, at the moment your are peter

10-07-2009, 16:49	#4
PFC Hudson Forum Member Join Date: Nov 2006 Location: West Sussex, UK Posts: 413	I'm halfway through my 12 month contract with BT Vision and I've already decided I won't be staying. When I was offered the BT Vision deal (Part of an offer from BT for me to stay with BT Broadband for another year) I was told I could have the first 3 months free (of BT Vision Gold), this would be done via a £60 credit to my BT Vision account The credit never happened and I had to make many phone calls and emails for BT to finally honour their offer. Also, when they were selling BT Vision to me I was told that all content was subtitled (I'm hard of hearing). I have now found out that no on demand content is subtitled (Can't be hard BBC iPlayer has subtitles). This means I'm paying for a gold package and it's associated on demand channels which I can't enjoy. I am also sick to death of the BT VIsion box itself. The almost daily requirement to rescan for channels just to get teletext working again, the once monthly soft reset required because the box freezes (Which also formats the hard drive and any recordings I wanted to keep) and the constant requirement to keep having to re-enable subtitles every time I change channel. When my 12 months is up with BT Vision I won't be renewing, instead I'll go and buy a Freeview set top box with a hard drive which is far more stable and costs the same as one year of BT Vision, the benefit being I'll only have to pay once for the set top box and not a rolling 12 month contract like BT Vision.

10-07-2009, 16:59	#5
skunkboy69 Guest Join Date: May 2004 Posts: 8,966	Yeah they rang us too.Our BB needs renewing and they offered us it as a sweetner.We said no.

10-07-2009, 18:38	#6
You_mo Guest Join Date: Sep 2007 Posts: 10,767	The on demand service was good BUT don't even think about it if you want to keep any recordings on the PVR part. Any problems with the box, they talk you through a factory reset, 'where's my recordings?', 'oops sorry sir, I forgot mention that you lose them all during that process'. Plus if you stop subscribing to BT Vision they also take away the ability to access your recordings as I found out when they accidently deleted my account. I won't risk using one again for recording, and have a new PVR.

10-07-2009, 18:42	#7
Matterhorn Inactive Member Join Date: Mar 2009 Posts: 729	Quote: Originally Posted by batcountry Dont do it. Its utter shyte a tad harsh...

10-07-2009, 19:24	#8
johnson293 Forum Member Join Date: Jul 2002 Location: Newcastle upon Tyne Posts: 1,243	Quote: Originally Posted by Matterhorn a tad harsh... Arguably true though but!

10-07-2009, 19:38	#9
Matterhorn Inactive Member Join Date: Mar 2009 Posts: 729	Quote: Originally Posted by johnson293 Arguably true though but! oh, don't get me wrong I won't be renewing anything with BT when the time comes but saying it's utter ****** is...well.... harsh.

10-07-2009, 21:46	#10
ney Forum Member Join Date: Jun 2002 Location: Scotland, Dunfermline Area Posts: 10,705	Im holding off untill Freeview HD comes as im wanting to get the HD service. I have had a Freeview twin tunder PVR 160gb in my bedroom for nearly two years now that I got out of Tesco for just over £100. Darren

11-07-2009, 02:13	#11
wwwebber Forum Member Join Date: Feb 2001 Location: Nottingham Posts: 3,536	Retracted !!

11-07-2009, 02:48	#12
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	As I sadi I was tempted, but then if I got a box I would need to buy a T.v licence, ok legally I could use the box without one as long as I only used the on demand and did not stick a aerial in it, but Bt would contact the TVL and they would be on my back and it would be too much hassle. I was surprised that he did not try harder, there was no hard sales, he did sound a bit disapointed when I said no. I thought he may have done me a deal on my broadband, but he did not, I would have still refused anyway. I been thinking of plugging in my old US robotics courier dial up modem, it would work bloody faster than my broadband is at the moment. Saying that I have just come back from my mates place, trying to sort his computer out and his broadband is slow as well and he is on MAD as A fish, so it could be a exchange problem or just the internet as a whole. I will make up my mind what I am doin at the end of the year, but I am not staying for the same price, I can get a ISP for less. ney, I think you would be dispointed with HD on Freeview, for a start it will not have the bandwidth so it will be som compressed the quality will br awful. But then it could be good, but I can't see it myself. If you want HD then Dsat is the way to go.

11-07-2009, 11:02	#13
roland69 Forum Member Join Date: Mar 2006 Location: Manchester, U.K Posts: 323	When i had BT BB the speeds where fine until i got the vision box and then the speed was crap, personally if you want a pvr then go with sky+ or VM V+

11-07-2009, 12:05	#14
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	My speeds are naff anyway, but saying that I decided this morning to reset my homehub and start from scratch and speeds are better, the sync rate is now under 2Mbits, no doubt because I kept rebooting the router and trying different settings, so my SNR have gone to 18DB. It may settle down in the next week. I have heard other people say that the BTV box affects the speed of their internet even if they are not using the box, very strange. I expect it to affect the speed when it is in use for On demand. As for a PVr, there are Freeview PVRs out there as well as Freesat. I can't see myself ever going for Sky again, but things change.

12-07-2009, 11:28	#15
PFC Hudson Forum Member Join Date: Nov 2006 Location: West Sussex, UK Posts: 413	I'd like to add an update to my previous post: Since my previous post I have just recieved a bill from BT Vision which is £60 higher than it should have been. What has happened is that BT Vision have now decided to revoke the £60 credit they were going to give me and have added £60 to my latest quarterly BT Vision bill. I have just been on the phone with the billing and cancellation departments of BT Vision, both of whom refuse to budge, not letting me cancel or exit my contract (which they have broken by revoking, without warning the deal they offered me to sign up). I will be contacting OFCOM, OTELO and my solicitor on Monday.

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Just been offered free Bt vision box