Originally Posted by StrictlyRed:
“I just think why do they bother to have a complaints procedure if they are not going to address your complaint.
I would also be interested to know how many complaints they have received on this issue.
.....and at what stage do they bother doing something about it ( not necessarily this particular complaint, but complaints in general)
10.....100.....1000......5000.......not at all?”
After the 3-3-1 judges' rankings put Tom Chambers inescapably into the dance-off but Tess blithely invited the audience to spend money and "save your candidate from the dance-off", I understand the Beeb later disclosed that a total of 1,600 complaints were received very quickly by phone and email, not least from this forum.
Within half an hour an unprecedented abandonment of the dance-off was decisively implemented. The wheels turned so fast that when Tess announced the management decision all celebs, dancers and judges were stunned. It was the most thrilling or shocking moment in Strictly history.
Above the surface the Beeb maintained the serenity of a swan, but below the surface paddling was frantic and rightly so. Vox populi is not ignored.