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Humax Foxsat Hdr Issues!!!!


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Old 18-07-2009, 13:28
shithappens
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Here are some issues I would like to address regarding the FOXSAT HDR, I look forward to any advise and if I am incorrect in anything I have mentioned below advise is always appreciated.

Swapping between Freesat and None Freesat always defaults to the first channel in the list which is really annoying say if you are on channel Five and you go to none Freesat then when you go back to Freesat the receiver has changed the channel to BBC1, and there should be an easier way to swap between the modes like a simple press of a button instead of having to enter the menu each time which is boring.

Can’t swap channels around in Freesat mode.

Can't swap between Freesat and none Freesat whilst recording.

When a scheduled recording is about to start and another channel is being watched it is changed to the channel that is being recorded unless the popup box on the screen request is selected to don’t change channel and I do have two feed's to the receiver.

Boot Up time is slow.

EPG very sluggish (compared to my Topfield TF5800's)

Message informing of new channels after starting up pops up far too often and without intervention the receiver starts to search for new channels and on most occasions finds nothing new, there should be an option to disable the function.

I purchased my receiver earlier this year and to this day I have never encountered any lock-ups the receiver has been totaly reliable but after using Topfield 5800's (I still have two of them) for nearly four years I find the above issues with the Humax really irritating, does anyone know if and when there will be a firmware update and if so can anyone indicate what problems are likely to be addressed.
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Old 18-07-2009, 14:32
gagde
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Here are some issues I would like to address regarding the FOXSAT HDR, I look forward to any advise and if I am incorrect in anything I have mentioned below advise is always appreciated.

Swapping between Freesat and None Freesat always defaults to the first channel in the list which is really annoying say if you are on channel Five and you go to none Freesat then when you go back to Freesat the receiver has changed the channel to BBC1, and there should be an easier way to swap between the modes like a simple press of a button instead of having to enter the menu each time which is boring.

Can’t swap channels around in Freesat mode.

Can't swap between Freesat and none Freesat whilst recording.

When a scheduled recording is about to start and another channel is being watched it is changed to the channel that is being recorded unless the popup box on the screen request is selected to don’t change channel and I do have two feed's to the receiver.

Boot Up time is slow.

EPG very sluggish (compared to my Topfield TF5800's)

Message informing of new channels after starting up pops up far too often and without intervention the receiver starts to search for new channels and on most occasions finds nothing new, there should be an option to disable the function.

I purchased my receiver earlier this year and to this day I have never encountered any lock-ups the receiver has been totaly reliable but after using Topfield 5800's (I still have two of them) for nearly four years I find the above issues with the Humax really irritating, does anyone know if and when there will be a firmware update and if so can anyone indicate what problems are likely to be addressed.
I think the slow boot up process is due to the fact off being in low power mode b ut i did notice this morning mine booted quicker than normal.The only thing that does aggravate me is when going into the guide then all is silent for a few seconds till it gets the data surley there could have been an easier way.
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Old 18-07-2009, 14:36
bryhhh
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Swapping between Freesat and None Freesat always defaults to the first channel in the list
This is a freesat recorder. It isn't designed to be switched between the two modes in an ad-hoc fashion.

there should be an easier way to swap between the modes like a simple press of a button instead of having to enter the menu each time which is boring.
This won't happen - see above.

Can't swap between Freesat and none Freesat whilst recording.
Same as above

Can’t swap channels around in Freesat mode.
Same as you can't swap channel numbers about on Sky. This is by design.

When a scheduled recording is about to start and another channel is being watched it is changed to the channel that is being recorded unless the popup box on the screen request is selected to don’t change channel and I do have two feed's to the receiver.
This will only happen when the 2nd LNB connection isn't available (i.e. already recording, or your 2nd feed isn't working). If this isn't the case, try performing a factory reset, as something may be screwed up.

Boot Up time is slow.
The HDR is designed to run in power saving mode when not in use, IIRC you can disable this (although I could be wrong). Booting the HDR is like booting your PC, so it will never be 'instant on' when in power saving mode.

EPG very sluggish (compared to my Topfield TF5800's)
Yep, could be better.

Message informing of new channels after starting up pops up far too often and without intervention the receiver starts to search for new channels and on most occasions finds nothing new, there should be an option to disable the function.
I only ever notice it when a channel has been added, removed or changed. If you don't intervene, then the HDR assumes you aren't actually watching, so gets the job done.

does anyone know if and when there will be a firmware update and if so can anyone indicate what problems are likely to be addressed.
The firmware is overdue, and keeps get putting back further and further, however many of the issues you are seeing, might be issues for you, but I do think your expectations are a little to high. The box is designed to be a Freesat box. It does allow you to receive non-freesat channels, but I believe this is a requirement of freesat boxes, rather than a feature of them, so don't expect any improvements in non-freesat mode.
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Old 18-07-2009, 14:39
Automan
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Yes it is green using less than a watt in standby compared to sky boxes that eat 20 watts plus.

BTW if you add the 20 watts plus times 10,000,000 boxes that is 200 Megawatts being used all the time by Sky boxes.

If they had a low power standby mode that figure would only have been 10 Megawatts.

Well done Sky for being so green NOT!

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Old 18-07-2009, 17:27
shithappens
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Quote:
Originally Posted by bryhhh

This will only happen when the 2nd LNB connection isn't available (i.e. already recording, or your 2nd feed isn't working). If this isn't the case, try performing a factory reset, as something may be screwed up.


I entered the diagnostics menu and discovered one tuner had no signal, I think the LNB may be a bit defective because I remember once before on my Fortec Star Zeta Twin Sat receiver this happened, all I did was disconnect the cable and reconnect it and the tuner started receiving a signal again and it's not a poor connection on the F connector either, it would help if there was an on screen indication when a tuner looses a signal like on the Topfield Freeview PVR's I own but I guess you can't have everything.
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Old 18-07-2009, 17:56
gemma-the-husky
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is the sky standby usage higher, because it maintains the status of the LNB even when in standby?
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Old 18-07-2009, 19:24
Automan
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is the sky standby usage higher, because it maintains the status of the LNB even when in standby?
But do they really have to?

I suspect their boxes not complying with forthcoming EU energy regulations is why they have been trying to shift so many before it becomes illegal to sell such an energy inefficient product.

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Old 19-07-2009, 10:30
grahamlthompson
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is the sky standby usage higher, because it maintains the status of the LNB even when in standby?
Powering the lnb adds about 4W to the hdr in sby (turning off power saving in sby). Sby on a sky box is a joke virtually everything is running in much the same mode as a hdr in the 15mins run up to a recording. Try pressing the on button on a hdr during this period.
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Old 19-07-2009, 11:11
savvy
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I entered the diagnostics menu and discovered one tuner had no signal, I think the LNB may be a bit defective because I remember once before on my Fortec Star Zeta Twin Sat receiver this happened, all I did was disconnect the cable and reconnect it and the tuner started receiving a signal again and it's not a poor connection on the F connector either, it would help if there was an on screen indication when a tuner looses a signal like on the Topfield Freeview PVR's I own but I guess you can't have everything.
Take care that you do have full 2 tuner functionality, if one connection was defective at first install, the box will not fully recognise 2 connections just by reseating the second one; it may need a factory reset to recocgnise the 2nd. Of course if two were working initially, and came loose later, it may be OK.

Try this test :-

Go to 951 BBC 1 CI and start an instant recording, go to 108 BBC HD and start another instant recording. Now tune in to any other channel and press pause. If you can pause a 3rd channel your stb is working correctly, if not you need to do a factory reset. (You can record two channels at the same time using just one tuner if they are one the same transponder, so if a "friendly" combination of channels is used it is not a true test).

BTW, the diagnostics appears to show the state of 2 tuners, but in reality it is only repeating the state of the 1st tuner - a known bug.

Rgds.


Les.
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