Is The Box Mine To Sell?

18-07-2009, 17:44

Now that my contract has been cancelled, can I stick the lot on ebay?

theartist · 18-07-2009, 18:40

My contract ended around 6 weeks ago and i have just received a request for all the BT Vision equipment to be retruned, so i would say no.......

sy278 · 18-07-2009, 19:22

Odd cos they charge for the box if it not under contract, my parents had it couple of years ago and nevr used it and they never requested it back.

Mine ends on Tuesday so will watch with interest.

mark1971uk · 18-07-2009, 20:14

that was a question i also asked when i asked for btvision.i was told after you come to end of your contract apparantly the box is yours to keep.just what i was told by cs rep

Magnetron · 18-07-2009, 20:30

If you have run the full term of the 12 or 18 month contract then yes it is yours, if not no. BT can ask for the equipment back and levy a charge.

theartist · 19-07-2009, 07:18

Well i have come to the end of my 18 month contract and they want it back, can only go by whats happened to me, i wouldn't sell it just in case......

As its just sitting in my loft i have no issues in sending it back...

They supplied a return bag and have stated no cost to me, so not sure if things have changed.....

mark1971uk · 19-07-2009, 08:58

seems like there is confilcting advice here lmfao can anyone who works for bt on here clarify please

mfr · 19-07-2009, 10:51

I guess what needs to be determined is whether the box HAS to be returned, as opposed to BT simply requesting its return.

It makes sense for BT to request that unused boxes are sent back to reuse them, regardless of whether the box has to be returned under contract.

If you DO own the box, what are the implications if the box fails - would you have to pay to replace it? In that sense, I'd rather I didn't own it!

noise747 · 19-07-2009, 21:31

So what happens if you have paid the £60 for the box? Well £30 for the box and £30 for the connection as it was. would you get your £30 back from BT?

johnson293 · 20-07-2009, 11:19

Quote:

Originally Posted by fortec.1981

Now that my contract has been cancelled, can I stick the lot on ebay?

You could put it on ebay, but they dont seem to sell, and if they do, not for much!

http://shop.ebay.co.uk/?_from=R40&_t...All-Categories

Think its due to the fact that you need BT Broadband and a BT Vision account even to use it to watch Freeview, so anyone with BTBB already can probably get a brand new one from BT free or under some cheaper incentive.

BT never asked for my equipment back wehn I cancelled almost a year ago - I took the Hard Disk out of the box, and sold that on eBay - you'd probably make more on that alone than you will on the whole vision box itself!

22-07-2009, 12:57

In arrived the bag today to return everything

Lucky_drawes · 22-07-2009, 14:33

Only useful thing about a second hand box is the hard drive! Or the network adapters if you throw them in too. I'd charge back someone if I was conned into buying one.

Dragonslayer · 22-07-2009, 16:30

This may be something to do with the new regulations re: disposal of electronic equipment ie it is now illegal to dispose of such stuff in the normal waste and must be disposed of in a prescribed manner ie by specialist waste disposal agents, by placing in the specified skip at your refuse, etc. As part of this, there is a requirement that the provider of your equipment has an obligation to, and must if requested, take back your old equipment for disposal in a suitable manner.

samsung07 · 22-07-2009, 19:18

Quote:

Originally Posted by Dragonslayer

This may be something to do with the new regulations re: disposal of electronic equipment ie it is now illegal to dispose of such stuff in the normal waste and must be disposed of in a prescribed manner ie by specialist waste disposal agents, by placing in the specified skip at your refuse, etc. As part of this, there is a requirement that the provider of your equipment has an obligation to, and must if requested, take back your old equipment for disposal in a suitable manner.

Not exactly new but the supplier is not obliged to do this for free and may levy an appropriate charge for this if they wish.

They also can have other agents or companies do this on their behalf and that may include just giving you the ability to take it to a specific location.

Dragonslayer · 22-07-2009, 20:08

Quote:

Originally Posted by samsung07

Not exactly new but the supplier is not obliged to do this for free and may levy an appropriate charge for this if they wish.

They also can have other agents or companies do this on their behalf and that may include just giving you the ability to take it to a specific location.

You sure about the 'not free?'....
If they tried to charge me, I'd just dump it on the doorstep overnight!

22-07-2009, 20:12

Quote:

Originally Posted by Dragonslayer

You sure about the 'not free?'....
If they tried to charge me, I'd just dump it on the doorstep overnight!

Am I hearing this correctly, The could charge you for distroying it? Which would effectivly mean being pulled apart and sold for scrap or what ever in India/Africa?

scotty2808 · 23-07-2009, 09:40

Don't be silly.
They will not charge for this.

renno69 · 23-07-2009, 11:37

judging by my past experience with BT they'd probably charge you for destroying it, not do so and sell it to another customer 'as new'.

18-07-2009, 17:44	#1
fortec.1981 Posts: n/a	Is The Box Mine To Sell? Now that my contract has been cancelled, can I stick the lot on ebay?

18-07-2009, 18:40	#2
theartist Forum Member Join Date: Nov 2006 Location: Essex Posts: 66	My contract ended around 6 weeks ago and i have just received a request for all the BT Vision equipment to be retruned, so i would say no.......

18-07-2009, 19:22	#3
sy278 Forum Member Join Date: May 2005 Location: Glasgow Posts: 1,121	Odd cos they charge for the box if it not under contract, my parents had it couple of years ago and nevr used it and they never requested it back. Mine ends on Tuesday so will watch with interest.

18-07-2009, 20:14	#4
mark1971uk Forum Member Join Date: Nov 2007 Location: middlesbrough Posts: 293	that was a question i also asked when i asked for btvision.i was told after you come to end of your contract apparantly the box is yours to keep.just what i was told by cs rep

18-07-2009, 20:30	#5
Magnetron Forum Member Join Date: Mar 2007 Location: Northants Posts: 339	If you have run the full term of the 12 or 18 month contract then yes it is yours, if not no. BT can ask for the equipment back and levy a charge.

19-07-2009, 07:18	#6
theartist Forum Member Join Date: Nov 2006 Location: Essex Posts: 66	Well i have come to the end of my 18 month contract and they want it back, can only go by whats happened to me, i wouldn't sell it just in case...... As its just sitting in my loft i have no issues in sending it back... They supplied a return bag and have stated no cost to me, so not sure if things have changed.....

19-07-2009, 08:58	#7
mark1971uk Forum Member Join Date: Nov 2007 Location: middlesbrough Posts: 293	seems like there is confilcting advice here lmfao can anyone who works for bt on here clarify please

19-07-2009, 10:51	#8
mfr Forum Member Join Date: Oct 2002 Location: Inverness Posts: 3,480	I guess what needs to be determined is whether the box HAS to be returned, as opposed to BT simply requesting its return. It makes sense for BT to request that unused boxes are sent back to reuse them, regardless of whether the box has to be returned under contract. If you DO own the box, what are the implications if the box fails - would you have to pay to replace it? In that sense, I'd rather I didn't own it!

19-07-2009, 21:31	#9
noise747 Forum Member Join Date: Dec 2007 Location: Herefordshire Posts: 22,810	So what happens if you have paid the £60 for the box? Well £30 for the box and £30 for the connection as it was. would you get your £30 back from BT?

20-07-2009, 11:19	#10
johnson293 Forum Member Join Date: Jul 2002 Location: Newcastle upon Tyne Posts: 1,243	Quote: Originally Posted by fortec.1981 Now that my contract has been cancelled, can I stick the lot on ebay? You could put it on ebay, but they dont seem to sell, and if they do, not for much! http://shop.ebay.co.uk/?_from=R40&_t...All-Categories Think its due to the fact that you need BT Broadband and a BT Vision account even to use it to watch Freeview, so anyone with BTBB already can probably get a brand new one from BT free or under some cheaper incentive. BT never asked for my equipment back wehn I cancelled almost a year ago - I took the Hard Disk out of the box, and sold that on eBay - you'd probably make more on that alone than you will on the whole vision box itself!

22-07-2009, 12:57	#11
fortec.1981 Posts: n/a	In arrived the bag today to return everything

22-07-2009, 14:33	#12
Lucky_drawes Forum Member Join Date: Aug 2008 Posts: 1,851	Only useful thing about a second hand box is the hard drive! Or the network adapters if you throw them in too. I'd charge back someone if I was conned into buying one.

22-07-2009, 16:30	#13
Dragonslayer Forum Member Join Date: Jan 2004 Location: Wolverhampton Posts: 289	This may be something to do with the new regulations re: disposal of electronic equipment ie it is now illegal to dispose of such stuff in the normal waste and must be disposed of in a prescribed manner ie by specialist waste disposal agents, by placing in the specified skip at your refuse, etc. As part of this, there is a requirement that the provider of your equipment has an obligation to, and must if requested, take back your old equipment for disposal in a suitable manner.

22-07-2009, 19:18	#14
samsung07 Forum Member Join Date: Nov 2007 Posts: 85	Quote: Originally Posted by Dragonslayer This may be something to do with the new regulations re: disposal of electronic equipment ie it is now illegal to dispose of such stuff in the normal waste and must be disposed of in a prescribed manner ie by specialist waste disposal agents, by placing in the specified skip at your refuse, etc. As part of this, there is a requirement that the provider of your equipment has an obligation to, and must if requested, take back your old equipment for disposal in a suitable manner. Not exactly new but the supplier is not obliged to do this for free and may levy an appropriate charge for this if they wish. They also can have other agents or companies do this on their behalf and that may include just giving you the ability to take it to a specific location.

22-07-2009, 20:08	#15
Dragonslayer Forum Member Join Date: Jan 2004 Location: Wolverhampton Posts: 289	Quote: Originally Posted by samsung07 Not exactly new but the supplier is not obliged to do this for free and may levy an appropriate charge for this if they wish. They also can have other agents or companies do this on their behalf and that may include just giving you the ability to take it to a specific location. You sure about the 'not free?'.... If they tried to charge me, I'd just dump it on the doorstep overnight!

22-07-2009, 20:12	#16
fortec.1981 Posts: n/a	Quote: Originally Posted by Dragonslayer You sure about the 'not free?'.... If they tried to charge me, I'd just dump it on the doorstep overnight! Am I hearing this correctly, The could charge you for distroying it? Which would effectivly mean being pulled apart and sold for scrap or what ever in India/Africa?

23-07-2009, 09:40	#17
scotty2808 Forum Member Join Date: Jul 2007 Posts: 435	Don't be silly. They will not charge for this.

23-07-2009, 11:37	#18
renno69 Forum Member Join Date: Feb 2006 Location: Wigan Posts: 258	judging by my past experience with BT they'd probably charge you for destroying it, not do so and sell it to another customer 'as new'.

DS Forums

Is The Box Mine To Sell?