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2 BT Accounts - Cancelling One?


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Old 22-07-2009, 23:11
electro7819
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Join Date: Dec 2007
Posts: 154

Hello,

Is it possible to cancel a BT Account before the 12 months are up? Im currently a BT account holder at 2 addresses, and Im moving out of one of the properties but keeping the other BT account on.

DO i have to pay a charge?
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Old 23-07-2009, 09:11
BT Support
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Join Date: Mar 2009
Posts: 459
Hi there, you will be held to term for the reminder of your contract on the account that you are cancelling..

If you want to PM me your details I will be more than happy to look into this for you and can see how much you will be charged if your cease your account!

Natasha Martin
BT Support
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