|
||||||||
BT Landline issues |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Jun 2005
Location: Peterborough
Posts: 937
|
BT Landline issues
Hi, i'm in desperate need of help here.
Here's the short story, 2 weeks ago I asked BT to move my line from my old address to my new one, I PLEADED with them not to screw it up as they had done in the past! ...but they did. On the day of moving I tested the line, nothing but dead noise. I phoned bt and asked why I had no line, they said it had been cancelled(!) and they needed to refer it to an offline team. In anger I posted my hated of bt on Twitter, they picked this up and a twitter based helpline tried to sort it out, they have said that a line will be sorted for me on the 11th august!!!! I asked to make a formal complaint and they said there Is no complaints team but they can log my feedback!?? I have spent 4 hours on the phone and. On hold, various tweets and I'm going to lose my mind, all I want is my Internet!! But with 11 day wait then the 9 days for sky to set it up their end. It just looks like it's gonna take forever. ![]() does anyone have ANY ideas what I could do? Thanks in advance.
|
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
|
Some people I know would be looking for a nearby unsecured router by now!
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Mar 2006
Location: Hampshire, England
Posts: 7,172
|
Quote:
I asked to make a formal complaint and they said there Is no complaints team but they can log my feedback!??
|
|
|
|
![]() |
|
All times are GMT. The time now is 10:35.



