Well Sky+ must be really bad if its been out years and has still got 100 bugs like the Humax.

Like all STB's some people get trouble some don't. My current SKY+ Pace V3 is dreadful. Locks up several times a week. My Humax Freesat PVR does not and has not locked up in 6 months use.

My Humax certainly has not got 100 bugs. Nor has my Sky+. I never said either did..

Out of interest where is the list of 100 bugs. I.M.O. Many of the things reported are not bugs just a different way of doing things.

You're so right, too many know it all's on this thread think that Humax should create a set top box especially for them!

Mine has given me hardly any problems at all, certainly nothing to make me regret buying it. Vista locks up a hell of a lot more than my foxsat does! In fact I can't remember the last time it did.

If the update comes and brings some new stuff, great. If it doesn't, it's really not a problem.

Here we go again. Just because someone hasn't experienced issues with it, they automatically assume everyone who is complaining is talking out of their backside! Don't be so naive!

Even he says "hardly" which means he must have had some problems.

I don't believe continual moaning on a forum will achieve anything. What you should do is list the problems and email them directly to Humax, bearing in mind that what you call a problem may just be preference.

Yes, I've had problems but the main one is ITV HD not recording and I don't believe that's got anything to do with Humax.

I'd like to be able to use a favourite list on the Guide rather than have to delete channels completely, but it's not a big deal. And yes, it would be nice to be able to delete with a single button from the media menu but again, it's really not a problem.

otherwise I have no problems, it gets used pretty much every day with a number of series linked recordings and it performs perfectly well; I very rarely miss the start of end of a prog but again this is not down to Humax is it.

Still, I suppose in some way we may be lucky...

I have a Fritz Fon WLAN 7270 VOIP Router and they have been also promising software upgrades since last Jan.

At present, several of its reports and menus on connected dect phones are all in German!

e.g.

Diese E-Mail wurde von Ihrer FRITZ!Box automatisch verfasst.

Neue Sprachnachricht

Der Anrufer xxxxxxxxxx / Fred Smith hat für Sie auf dem FRITZ!Box Anrufbeantworter eine Nachricht hinterlassen. Sie finden die Sprachnachricht im Anhang dieser Mail.

Automan.

With help from Babelfish and long rusted German.

Thanks for clearing that up. Can you confirm whether the fix is in the updated firmware yet to be released?

Just to say that I have had mine since launch day and not had any lockups. My main grumbles in order with the first being most annoying:-

- Not recording following restoration of power.
- Failure to notify clashes and then recording unpredictably (http://www.digitalspy.co.uk/forums/s....php?t=1065268)
- Not being able to delete whilst recording.
- The short time various messages such as clashes are displayed on-screen.
- The issue where by the HDR sticks on "receiving information" when pressing the guide button (normally caused by channels being added/removed/changed and not having the chance to update the channel list via a re-scan)

I can't confirm anything at present, we are aware of the power off issue but as said before it might have wider implications.

Bob

I bought back into the Humax Foxsat HDR a couple of weeks back when I picked up a tested "customer return" from John Lewis for £205. My previous box was returned to Comet back in February after it crashed completely. I've not connected it up yet but I'm prepared to wait until Bob and his team have designed, tested and perfected their new release.

I too have an IT background and I know that resources, both financial and manpower, have a tremendous impact on delivery. And I also know that the suits, although saying they bow to customer pressure, don't, which leaves the technical guys as frustrated as the customer and in some cases more so.

So, for all you moaners, wind your necks in and stop going on. If your kit is faulty or, if it's not fit for purpose, return it and get your money back then use it as a deposit for the Panasonic.

Or, be patient. But whatever you do, don't sour this forum with your vitriol.

And NO, I do not work for Humax

So youve only had it a couple of weeks and are preaching to others, I wonder how youd feel if they didnt bother releasing and update for 9 months and running from your date of purchase.

Erm, excuse me, but where does it say that this is a forum dedicated for people who wish to talk about nothing but the good aspects of their Freesat PVR? Look at the top of the page, the forum description is "For discussion of all Freesat+ personal video recorders". This to me suggests anyone can post anything (as long as it is within the rules) about a Freesat PVR.

Unless you are a mod on here, I don't think it is for you to decide what people can and can't post in this forum, if you don't like a thread you navigate into, simply hit the back button on your browser and go read something else, but please don't try and dictate to others about how they should use the forum just because that's how it suits you.

I could understand your annoyance if the thread was titled, 'Good points about your PVR' and the post was full of off topic negative posts, but the subject of this thread should hopefully give you a clue as to it's contents!

For information, myself (and I'm sure many other internet users) find negative posts to be the most valuable type when researching a product before parting with hard earned cash.

Personally, I've made a number of negative posts about the product, however as a result, somebody suggested a factory reset may cure my problems. Guess what - it did. My satisfaction with the device is now ever increasing as the box has since been very stable. Were it not for the negative posts and suggestions made by others, then I would still have an unreliable lump under my TV.

Sorry Bob, you are claiming that the failure to restore normal operation after power is restored when the box was in standby is 'not a bug'?

I'm afraid I can't agree. It's a fault - a MAJOR fault. Probably the worst of all those that have been reported. The whole point of buying a PVR is that you can set up unattended recordings - up to a week in advance, and longer with series links.

Power cuts are a fact of life - my supply is reasonably stable, but it still happens. There are a variety of reasons why it can happen. Of course you can't guarantee never missing a recording - whilst the power is out, bad weather, EPG data incorrect - there are events entirely out of control that can cause problems.

But restoring normal operation following a power cut is an entirely feasible thing to do.

What you are telling me is that when I go on holiday, if there is a power cut on the first day, then a device I've paid £300 for failing to do the very thing it was bought to do and missing every recording I've set up, is 'unfortunate'.

No. What is unfortunate is that right now I can't see any reason to purchase a Humax product again. Bob, I do appreciate your presence on here - that is the one reason why I might have bought again.

But delaying (or outright ruling out) important bug fixes in favour of adding features to a device I already consider 'feature complete' (*) is a policy I simply can't accept.

(* There are two additional features that I can think of as being beneficial. One, adding recordings remotely. Two, being able to watch recordings remotely, a la 'SlingBox'. They are the only things that I would have on a wish list - but I wouldn't expect my box to be able to do either, and neither would be important enough to delay fixing the existing problems / quirks).

You know, it would make life a lot easier if the people who find no fault with Humax just sat back and enjoyed their equipment without having the arrogance to perpetually flood the forums with posts dictating what others should and should not say*.

If people have a gripe with Humax they are perfectly at liberty to express it.

It isn't the job of other forum members to censor those whose opinions differ from theirs*.

Apart from anything else their intervention only results in further 'Humax bashing' as people with genuine problems quite naturally ignore the censorship attempts and insist on making their point.


I'm still very satisfied with my Humax box and think it's basically a very good product.

I'm not impressed with their lack of intelligent communication with regards to updates.

I'm do not feel they have come close to living up to their reputation as a company that listens to users and provides timely updates - a factor that informed my buying decision..

I'm particularly unimpressed by the smug "if you don't like it, take it back' attitude demonstrated by certain Humax employees.



* Yes, I do see the irony in this post but this is meta, innit?.

scarlet - I'm with you on this one! This 'bug' is exactly why I still have a Sky+ box for the reasons you describe. From reading Bob_Cat's reply on 10Aug re: "wider implications", it certainly looks like I'll still have a Sky+ box for the next while. Oh well it's a shame as I certainly don't have any loyalty towards Sky - it's just that I need a replacement that can do what my Sky+ box can with regard to power outages and at present the Humax doesn't.

I had a 12 hour power cut last week, when it came back on my Humax had no recovery problems; minutes after the power returned it started recording the Gadget Show. All the scheduled recordings were intact.

Just saying. Though Tern would rather I said nothing I feel it is perfectly appropriate to balance out the complaints, otherwise the impression is that everyone suffers these problems when clearly they don't.

These "major" bugs are not universal.

If I had the exact same PC as someone else I bet they would suffer different failures at different times. It's just the way technology is at the moment. it's frustrating, but there you go.

Read what I said again.

I did not say that people should not report that they didn't suffer from certain bugs. It is important that they do since it's useful for diagnostic purposes and may even lead to a work-around being discovered that will solve other people's problems.

What I'm objecting to is comments such as 'So, for all you moaners, wind your necks in and stop going on."

That's rude, arrogant and ultimately self defeating since it just provokes more Humax bashing as a reaction.


I dare say someone else will be along shortly to ask for more details as, for this particular bug, your box seems to be working quite differently to everyone elses.

Unfortunately there's not much I can add, the power went off last Monday around 7am and came back on about 10 to 8 in the evening, so a recording set for half 7 clearly didn't happen, but the series linked Gadget Show started at 8 quite happily.

All the other scheduled recordings were intact. We didn't have to do anything to the box once the power came back on; everything was just as it was.

I've had very few problems with it. It gets used daily with a number of recordings, some of which overlap. As I said elsewhere, recording ITV HD is the only recurring problem.

If I have one niggle it's the pick up range of the remote which is a bit narrow, you have to be pretty much directly in front of it for it to detect the signal which is a pain (yep, all plastic strips removed).

Maybe he has the start time set to -1 min rather than auto. The box then knows when to start rather than waiting for its cue which is can miss.

But was your box in standby when the power went out? It apparently is only an issue if the box is in standby at the time.

I had a power outage a week or so ago, whilst I was at work. When I came home, the box had '00:00' on the clock. I didn't have any recordings scheduled to start before I got home, and then I turned the unit on, at which point everything was OK. But I suspect that if there had been recordings scheduled, I would have fallen victim to this.. ahem.. feature.


Tern wasn't saying that people shouldn't report when their box works as expected, in the right context (ie. as in this case, where you are reporting what happened when you had a power outage).

It's when people try to tell those that are reporting problems to shut up, or to say that their box doesn't have any issues with no regard to the circumstances that caused the problem that is being aired.

Hmm, when you say standby, well, it never gets switched off at the wall, it's always ready to be switched on by the remote.

Does that help?

I suffer/suffered problems with my power supply and annoyingly this Humax device has a problem carrying out its functions after power is restored - it won't set its clock so can't work the recording timers.

But I did find that if the machine is on when the power goes, the machine will revert to being on (as opposed to standby) when power is resumed. This is good news because the clock updates itself and recording timers work. So now, when I go away for a few days or on holiday I leave the machine on, just in case the power I'm fedding the box cuts out.

I'm suggesting this might be a workaround other people can use while Humax decide whether they can, or is worth the costs involved, in addressing a design that effects some of us with less than perfect home main power supplies.

You have a big problem then as Vista is far more stable than XP. I've had Vista 64 on for 3 years - 1 blue screen and I'm on it up to 18 hours per day 7 days per week.

Incidentally Windows 7 is built on the Vista Kernel.

Less of a problem now I've installed Mint 7 as a dual boot; it's great! I'll only be keeping Vista for a couple of commercial applications that I can't see linux alternatives for.

Vista is horrible, my volume controls stop working, software locks up, icons change of their own accord, my folders lose the layouts I set up. And this is only weeks after I re-installed it from scratch (again). Hopeless.

I'd happily go back to XP.

But now I don't need to