That is my biggest gripe with Vista. I want details, details, details in every folder, but every now and again it thinks it knows better and changes an odd folder to icons, or worse, sets the folder type to Pictures.

Oh no, second biggest. Biggest is Windows Explorer having 'hide extensions' as a default, so when I tell someone less technical to look for a particular file they can't see it.

Apologies, that's seriously off-topic, but I felt a rant coming on

I had a short power-out last Friday for 20 minutes, the Humax was in standby mode at the time and came back on perfectly when the power was restored with all shedules intact. No problem at all.

AFAIK schedules should be intact after a power cut from standby? Its just that the internal clock starts at 00:00 when the power is resumed, switching it on to check everything is OK and the schedules are all there will have enabled the machine to check the time in the background during the booting process I guess.

I just mentioned that my schedules were still intact because others seem to have had recording problems after power-outs. I had nothing scheduled to record until way after I switched on out of standby.

Yes, but as Marc says, the recording problems aren't because it's forgotten what is scheduled to be recorded. The schedules remain intact for everyone else.

The problem is that it doesn't know what the time is, so it doesn't know that it's time to wake up and record.

No, what I said was that I'd bought my second Humax after returning my original back in February, which, by the way, I'd purchased in November. Let's see, oh yes, nine months ago. So, as you see, I'm not quite the virgin you thought I was.

My message was, either be patient or, get out now and buy in to a product three times as expensive.

Humax's efforts in producing a remedy are not accelerated by the weight of complaints on this forum.


You are, of course, quite right but it's not the raising of issues that irks me, I see value in these posts and the solutions that are submitted in response.

What does get up my nose are those posts which only complain and offer no solution. Those posts that denegrate a system of work or an organisation's ethos when the author has no idea how or why a company does what it does.

Its not being slowed down though either is it?

In fact, complaints on this forum about the performance will help them address issues because if they didnt know about problems, how are they going to fix them?

Well, it's really not your place to tell people how to react to faulty goods.


On the other hand they are not decelerated either.


That really is the most intellectually bankrupt position.

According to that philosophy one cannot ever make a criticism unless one has almost complete knowledge about that which one criticises.

People bought a product that they expected to work to a certain standard from Humax. In many cases one of the reasons they were prepared to buy an untested product was because Humax had a reputation as a company that produced premium products, charged a premium price, and had premium customer support, including timely fixes to bugs that occurred.

They have not only failed to live up to their reputation but they have failed to even properly communicate what they were doing. They allowed us to expect some fixes within a few months and even told us that they were going to release the bug fixes before adding major extras.

Now we find that they still haven't a clue when they are going to give us the fixes but are waiting until they have made at least one major addition.

If you think that behaviour is acceptable, that's fine and you are perfectly entitled to your opinion.

What is not acceptable is for you to tell other people that they are not just as entitled to a different one.

Just to add to the OP if you had not been there and manually booted the pvr after the power cut it would not have recorded anything. Easy test set a recording for about 30 mins time turn the hdr to sby. Simulate a power cut by turning off the power switch on the rear and wait until the red led on the front goes out. Power on and wait for the recording, it won't happen.

In my opinion it is not acceptable for you to tell others that it is not acceptable to tell others that their opinion is not acceptable.

Jeez why can't people just stick to discussing freesat on this forum rather bandying their egos around like they've nothing better to do???

Eh? So can people only complain if they happen to have a crystal ball and know that somebody will offer a solution to their complaint?


Fair point, posts like that are unwarranted, couldn't agree more, however very few 'negative' posts actually do this, so please don't tar all complainers with the same brush.

Edit:

Just to add an off topic point. People in the UK don't complain enough in my opinion, and as a result what do we get.....?

.....Ripped off that's what! We pay unfair bank charges, overpriced goods and services, we suffer electrical retailers that won't honour warranties implied by the sales of goods act, unless you happen to pay a premium for a extended guarantee that isn't needed by law, etc. etc.

So please don't ask people to stop complaining, we should be encouraging people to complain more!

I'll get my coat

The irony.

Oh, the wonderful, wonderful irony.


Oh, and then yet more irony heaped on top.

You could start a steel works with the irony in this post.


[Clue: You've just effectively repeated exactly what I said but added the little insult about 'ego'. I suppose that you must have a very well developed sense of your own importance to make a post decrying exactly what you yourself are doing ]

I agree with you but .................. how do you know that the person to whom you refer really IS a Humax employee ?

I have had conversations with a Humax employee on the telephone via their (rip off call charge) support line and been given info that contradicts that which is being given on this forum so ............................. who do you believe ?

I'm pretty sure that it has been confirmed that the person in question is a humax employee.

Although I don't ever remember him giving any information that could be easily checked, most of his posts being of the 'I can't say anythimg about that because xxx', type.

Come to think of it, the one useful thing I do remember him saying was that they were going to release bug fixes before adding any major new feature and that now turns out to have been completely false....

Well we have people paid to post pro sky/anti BBC stuff on this forum. Maybe hes an employee of another company posting to make Humax look bad.

I find certain people's attitudes on here inexcusable. I agree with the quote 'If you don't like it, take it back'. Get off this forum and stop whinging.

This is a place for people to reasonably discuss issues they have with their system in the hope that other users can offer advice. If there are issues that need to be reported then they should go through the correct channels.

We are lucky in that certain posters that work for Humax keep an eye on the forum and report what is being said. They also give what information they can. However, my understanding is that employee is not in a position to dictate what goes in a fix or not or when it will be released. He is only passing on what he knows at the time.

I, for one have appreciated his contributions in this forum and the freeview one and would hate it if some idiots on here put him off and we never here from him again. I hope he has had the sense to set the ignore status on them.

What is it with you people who want to dictate the content of the forum?

You seem to be quite incapable of understanding the complete and utter hypocracy of telling people who complain to 'get off the forum'.

It is not for you to tell other forum members what they may or may not post.

You can, of course, post such things as long as the moderators do not feel your posts contravene any forum rules but don't expect to do so without those of us who believe people should be free to say what they feel (within the rules) pointing out that you are being arrogant, censorious and hypocritical in doing so.

Tern you are starting to get a little boring now.

I agree with Claudette and its a valuable addition to this thread which is starting to loose any credability.

Its fairly simple the update will happen when it happens and is ready for general release. Yes it would be nice if it was sooner but I'd rather it resolved problems than get rushed out and cause more. I have been a member of another beta forum where we tested for the manufacturer at one point it was daily bug fixes to fix the bugs introduced.

If people are having real issues they are able to take it back if a true fault or wait to see if updates resolve.

Now instead of throwing the toys out of the pram and lashing out, sit back chill out and wait.

In that case your contribution is yet another that is going to induce massive yawns.

You are yet another poster who thinks he has the right to dictate what is said in these forums.

I have news for you: you don't.


If anyone follows your advice and takes their box back that really would be throwing their toys out of the pram.


P.S. I have asked the moderators if it would be possible to make a ruling that either:

a) Criticisms of Humax are unaceptable

or

b) Criticisms of people criticising Humax are unacceptable.

as it seems that there will never be a concensus about this and the constant bickering is hardly constructive.

Ah Term you simply don't like to read, what does "true Fault" mean....

And no I don't take to your feeble viewpoint. What does dictate mean. If we go by your definition then you need to keep quite as you seem to be doing a lot of it,

I totally agree with Claudette and sadbiker.

The only way to deal with people like Tern, either face to face or in a forum, is to ignore them. That is what I intend to do and I urge others to do the same. If no-one responds to any of his posts he will soon go and find another outlet for his wisdom.

Nonsense.

The failure to record after a power cut is a 'true fault' but whether someone takes the box back is a matter for them and not for you.


As an example: It means people such as yourself who wish to remove the right of members to say what they feel on a matter that is actually the main topic of this forum.

Isn't it a pity that you didn't practice what you are preaching rather than, as all the 'pro-censorship' lobby tend to do; make an unintentionally ironic and hypocritical post trying to have your cake and eat it by posting your opinion and trying to stifle someone else's?

So Tern why are you dicatating to me,

Don't I and other have a right to put a input in as well. Or do you simply not like people with viewpoints other than your own.

No amount of talk and upset about certain problems will get it addressed by a non manufacturer forum. If all people with this fault contacted Humax direct then this would work much better.

The great thing about forums is finding there is a common issue across machines, simply your own playing up or in a lot of cases human error and someone who points out where you are going wrong. Lets keep it to that.

This thread is titled "No Firmware release", yep its correct it hasn't been released. Reasons have been given by others and people need to take that on boards and sit back and chill. If they have greater issues they need to look at that and make the decision whether to keep the HDR or take it back if it can be shown not to fullful what it states on the box. I suspect the majority of people are farely happy with it and take some of bugs so far experinced with a pinch of salt knowing that at some point some may soon get resolved.

I'm not.

I'm not telling you you shouldn't post, I'm just telling you that your telling others they shouldn't just because their opinion differs from yours is dictatorial.

By all means post that you disagree but if you tell people not to post expect to get called on that.


I mostly agree with this. I'm still very happy with my box and I'm on record as saying that even if there is never an update I still think is was an excellent purchase.

That doesn't mean I'm not unimpressed with Humax for failing to come up with updates for problems that affect others far more seriously than any I have affect me.

And it doesn't mean I will stand by whilst people are told not make posts criticising a manufacturer who sells them a product with what they find to be serious problems and then does nothing about it when they have charged a premium price which was partly justified by their supposed premium service.

I would suggest if you don't like such posts you just chill and read something else.