[darcon]

Hi all, my BT speeds are lousy so I have requested an engineer pay a visit - if it increases the speed i don't mind paying.*

I can't even access BT Vision On Demand due to the terrible speeds.

I'm watching the telly and a BT Vision advert came on and i saw this in the small print - "Mac users require an adaptor"

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25362

scroll down - or search for 'mac'

anyone else encountered this? what needs an adaptor? the two are independent of each other aren't they? any ideas?

Any help - muchios apprecios

Best

Darren, Lockerbie, Scotland

*I do mind - but what can i do? lol!

[Matterhorn]

Quote:

Originally Posted by darcon

Hi all, my BT speeds are lousy so I have requested an engineer pay a visit - if it increases the speed i don't mind paying.*

I can't even access BT Vision On Demand due to the terrible speeds.

I'm watching the telly and a BT Vision advert came on and i saw this in the small print - "Mac users require an adaptor"

http://www.productsandservices.bt.co...?topicId=25362

scroll down - or search for 'mac'

anyone else encountered this? what needs an adaptor? the two are independent of each other aren't they? any ideas?

Any help - muchios apprecios

Best

Darren, Lockerbie, Scotland

*I do mind - but what can i do? lol!

I'm on Mac ( and have another machine running Ubu) and have no idea what that means..

My speeds are fine.

[Matterhorn]

http://www.speedtest.net/result/530960409.png

this is my speed (and I was streaming VOD as well at the time!)

[noise747]

My friend who have BTV also have 4 Macs and she have no idea what the adapter is and why she would need it.

BTV is separate to her computers, 3 of her MAcs connect to the hub via wireless the Mac tower uses the BT home plugs, the BTV box is a direct lan.

It all works, well most of the time.

Very strange indeed.

[scotty2808]

Darren - it's not a reference to BTV etc. - it's a reference for Mac users using the broadband service.

It is a reference for Mac users that they may need an adapter to access the BT router (now called the homehub). Previously the BT Voyager Wifi adapters were not compatible.

Now all Apples come as standard with a compatible WiFi card - really this disclaimer in the small print is not needed.

To give more info on your second question about how BTV and the BB work together (Sorry if you know this already) - but BTV is an add on service that uses your broadband line.

So you have your BB line - you run the internet on i.t
When you watch TV - BTV sends a message into BT, it reserves a portion of your Broadband Bandwidth so your TV program can be watched with no issues.

In your case it sounds like your bandwidth is not sufficient or you have a problem with your phone line/house wiring.

Good luck with the engineer visit. Remember to ask him to give you info on the Broadband line speed before/after he/she looks at things.

[darcon]

Hi guys - many thanks for your help with this

scotty2808 - top stuff, excellent advice. I will post back after the engineer's visit on Friday. I'm not holding my breath for supersonic speeds but I pay for unlimited 8mb speeds and get nowhere near!

Thanks again,

darren

[scotty2808]

us Scots have to stick together Darren.
cheers.

[jammers]

Quote:

Originally Posted by scotty2808

Darren - it's not a reference to BTV etc. - it's a reference for Mac users using the broadband service.

It is a reference for Mac users that they may need an adapter to access the BT router (now called the homehub). Previously the BT Voyager Wifi adapters were not compatible.

Now all Apples come as standard with a compatible WiFi card - really this disclaimer in the small print is not needed.

To give more info on your second question about how BTV and the BB work together (Sorry if you know this already) - but BTV is an add on service that uses your broadband line.

So you have your BB line - you run the internet on i.t
When you watch TV - BTV sends a message into BT, it reserves a portion of your Broadband Bandwidth so your TV program can be watched with no issues.

In your case it sounds like your bandwidth is not sufficient or you have a problem with your phone line/house wiring.

Good luck with the engineer visit. Remember to ask him to give you info on the Broadband line speed before/after he/she looks at things.

It was Apple who really pioneered Wireless cards in their range with the Airport cards in the first iBooks and Powerbooks.

[scotty2808]

Quote:

Originally Posted by jammers

It was Apple who really pioneered Wireless cards in their range with the Airport cards in the first iBooks and Powerbooks.

aye - but they weren't standard till WiFi was well established in the PC environment which most people were running before Apple became "in vogue."

You had to Airport as an option or purchase for self install after sale.

it was only really in the final couple of iterations of the Ibook (the precursor the MacBook Intel range) that it became standard (late 2004).

the "adapter for Apple Mac" statement has been around since year dot in BT datasheets and doesn't seem to want to "bite the dust"

[Matterhorn]

it still makes no sense that the statement was ever Mac specific..

[stuntmaster]

thats always the problem with apple.

always propiatry stuff. the price is what really puts me off buying apple products.

why should I pay £600 for a macbook when I can buy a laptop, netbook AND a pc for the same price. yet i can choose either windows or linux.
(laptop at £250 from dell, netbook at £100 eeepc 4g and PC at £250 (cheap build))

yet all will do what an apple macbook can do. on the same lines of work + internet.

because of their own propiatry stuff, they do alienate themselves in some aspects.

[darcon]

Ok BT engineer turned up today at noon.

Checked the BT Homehub (fine)
Check the BT Vision Box (fine)
Checked what I should be getting to what I am - speed wise (huge difference)

Rang and reported a line fault (which i did a while ago - only to be told it was fine!)

So, now i sit and wait. Anyone else had a similar experience?

cheers

Darren, Lockerbie

[wwwebber]

Quote:

Originally Posted by darcon

Ok BT engineer turned up today at noon.

Checked the BT Homehub (fine)
Check the BT Vision Box (fine)
Checked what I should be getting to what I am - speed wise (huge difference)

Rang and reported a line fault (which i did a while ago - only to be told it was fine!)

So, now i sit and wait. Anyone else had a similar experience?

cheers

Darren, Lockerbie

You might get a better response in the BT Broadband forums.

[BeethovensPiano]

Quote:

Originally Posted by stuntmaster

thats always the problem with apple.

always propiatry stuff. the price is what really puts me off buying apple products.

why should I pay £600 for a macbook when I can buy a laptop, netbook AND a pc for the same price. yet i can choose either windows or linux.
(laptop at £250 from dell, netbook at £100 eeepc 4g and PC at £250 (cheap build))

each one will be a total POS though.

[Matterhorn]

Quote:

Originally Posted by BeethovensPiano

each one will be a total POS though.

if you follow the 'masters' post you will soon realise what she is all about..

[stuntmaster]

Quote:

Originally Posted by BeethovensPiano

each one will be a total POS though.

I take it POS = Pile Of Sh!t correct me if i'm wrong.

I usually use Linux here, and windows for the stubborn software that wont run on Linux.

well I don't see apple having a small mini netbook, the air doesn't count.

I've used Mac's at college, and what a real pain they are to use. I don't get the whole ethos of drag and drop everything. so to install firefox I had to launch it then i had a pic of a firefox logo and an applications folder logo. i had to 'drag' the firefox logo across to install it. eh? can't work that out. granted linux is a bit more difficult in having to open a terminal and then SU to gain root and then to type something like:

sh Quake4_versomething.run

to get the installer up. but from then on its as simple as a wizard should be.

what was a pain was when I used Apples logic Pro, i'd open up the score then went back to the master playlist but lost the score even if i did the F9 key i think to bring up the window selector it wasn't there yet it was still open and behind the playlist. that does drive me bonkers. yet other operating systems have all dialogs dock to a bar. most Linux Shells do it too. gnome, KDE, XFCE, Fluxbox, ICEWM.... they all do it. it's only mac that doesn't.

not saying apples arn't good, becuase for some theyre very good for their needs. it's just that the cost is something that keeps microsoft in the pole stranglehold position. even upgrades to the next OS are getting cheaper.

Quote:

Originally Posted by Matterhorn

if you follow the 'masters' post you will soon realise what she is all about..

what are you implying?

I hope it wasn't what the other guy was implying in the fashion section of the board.

[wwwebber]

Quote:

Originally Posted by BeethovensPiano

each one will be a total POS though.

Yeah right. Apple fan by any chance ? sounds just like the small minded stuff they usually spout.

[psionic]

I set up BT Vision for a client a few months back and experienced no problems at all. Their iMac is connected by cable straight to their HH2 and their Macbook connects wirelessly. Their Vision box is connected via the supplied homeplug adaptors. All seems fine and everything works great, even their hub phone.

[rjb101]

Quote:

Originally Posted by wwwebber

Yeah right. Apple fan by any chance ? sounds just like the small minded stuff they usually spout.

A £250 laptop running vista home premium is going to be horrid

You've got to compare a £900 laptop with a £900 macbook and then decide.

What you may then think is they are both far too over spec'd for what you what to do and buy a laptop for £350 or so.

And no, I don't own a mac.

[stuntmaster]

Quote:

Originally Posted by rjb101

A £250 laptop running vista home premium is going to be horrid

You've got to compare a £900 laptop with a £900 macbook and then decide.

What you may then think is they are both far too over spec'd for what you what to do and buy a laptop for £350 or so.

And no, I don't own a mac.

i'll hold you to that doc.for playing games and the like yes.

but for emails, word processing, listening to music. its perfectly adequate. i have this argument with PC world alot. they try to sell the elderly who just want to speak to son in america a pc thats made for HD gaming...

[psionic]

Quote:

Originally Posted by stuntmaster

thats always the problem with apple.

always propiatry stuff. the price is what really puts me off buying apple products.

why should I pay £600 for a macbook when I can buy a laptop, netbook AND a pc for the same price. yet i can choose either windows or linux.
(laptop at £250 from dell, netbook at £100 eeepc 4g and PC at £250 (cheap build))

yet all will do what an apple macbook can do. on the same lines of work + internet.

because of their own propiatry stuff, they do alienate themselves in some aspects.

Any intel based Mac will happily run anything any other pc can run. This includes Installing other OSs like Windows and Linux. I play games all the time on a Mac. Mainly World of Warcraft in my case