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Caller Display on Sky Phone Package |
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#1 |
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Forum Member
Join Date: Nov 2007
Location: Cumbria
Posts: 153
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Caller Display on Sky Phone Package
My mother is with Sky for her Broadband and Telephone calls.
Up until yesterday, her caller display worked on incoming calls and has now all of a sudden stopped working. We have tried a different telephone (with caller display capability) and the problem still exists. Is anyone else having or had these issues and how could we go about getting it working again? Is it possible it is a known fault at the moment. Any help would be appreciated Thanks in advance |
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#2 |
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Forum Member
Join Date: Apr 2006
Posts: 3,884
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Personally I'd phone Sky to find out what's going on. Most of what will be suggested by other members will be guess work, unless they work for Sky.
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#3 |
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Forum Member
Join Date: Jul 2005
Location: Inverness
Posts: 2,619
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It's of no help, but I'm with SKY (rental) and the caller display will work sometimes and not others, ie I can call home on my mobile and it displays and then call ten minutes later and it doesn't! Strange.
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#4 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
My mother is with Sky for her Broadband and Telephone calls.
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#5 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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If she pays line rental to BT*, complain to them. If she pays line rental to Sky, complain to them.
* If she does, it's likely BT will now be charging her for Caller Display because she can't make the necessary 2 calls per month via BT to 'qualify' for the free version. |
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#6 |
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Forum Member
Join Date: Mar 2007
Posts: 767
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Caller display is not a free feature, its £2.50 a month.
If you want free caller display, ask for BT privacy at home, that includes registration to TPS. |
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#7 |
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Forum Member
Join Date: Jul 2002
Location: NE Essex,6½m SSW of Sudbury TX
Posts: 7,107
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Quote:
If you want free caller display, ask for BT privacy at home, that includes registration to TPS.
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