DS Forums

 
 

Annoyed with BT!


Reply
Thread Tools Search this Thread
Old 15-08-2009, 16:58
RainboWelsh
Forum Member
 
Join Date: Feb 2009
Location: Pembrokeshire, SW Wales
Posts: 79

right let me explain

i was going to have a flat exchange done last week, and it fell through, so i and the other person both phoned up BT (3rd aug) and cancelled the transfer over to each other properties.
Now last mon i found out that the other persons number got transferred to my property (cant believe it didnt get cancelled!) and my number that was at the property has gone walkies! I now have two accounts and a number that i dont want and a number that i want back (and they say i wont get it back until 18th and i am secupitical about this as before they said that i would have had orignal number connected last weds!) and i am annoyed as it taking ages to reconnect on my orignal number as i have to wait for that to get my broadband reconnected and that would be an extra week or so more to be reactived!

Hope it makes sense!

Rhian
RainboWelsh is offline Follow this poster on Twitter   Reply With Quote
Please sign in or register to remove this advertisement.
Old 15-08-2009, 17:10
speckledhen
Forum Member
 
Join Date: Mar 2007
Posts: 767
Not sure what your question is, or are you just telling us about your experience with BT
speckledhen is offline   Reply With Quote
Old 15-08-2009, 17:22
RainboWelsh
Forum Member
 
Join Date: Feb 2009
Location: Pembrokeshire, SW Wales
Posts: 79
well at the moment its sort of both as it seems they are taking ages to sort out transferring numbers back and that i have 2 accounts and 2 numbers

Rhian
RainboWelsh is offline Follow this poster on Twitter   Reply With Quote
Old 17-08-2009, 13:04
BT Support
BT Support
 
Join Date: Mar 2009
Posts: 459
Hi RainboWelsh

Sorry to read that this has all gone wrong.

Can you pm me your account details and I'll take a look at this for you and try to see if I can help.

Thanks

Stuart
BT Support
BT Support is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 10:35.