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Annoyed with BT!
RainboWelsh
15-08-2009
right let me explain

i was going to have a flat exchange done last week, and it fell through, so i and the other person both phoned up BT (3rd aug) and cancelled the transfer over to each other properties.
Now last mon i found out that the other persons number got transferred to my property (cant believe it didnt get cancelled!) and my number that was at the property has gone walkies! I now have two accounts and a number that i dont want and a number that i want back (and they say i wont get it back until 18th and i am secupitical about this as before they said that i would have had orignal number connected last weds!) and i am annoyed as it taking ages to reconnect on my orignal number as i have to wait for that to get my broadband reconnected and that would be an extra week or so more to be reactived!

Hope it makes sense!

Rhian
speckledhen
15-08-2009
Not sure what your question is, or are you just telling us about your experience with BT
RainboWelsh
15-08-2009
well at the moment its sort of both as it seems they are taking ages to sort out transferring numbers back and that i have 2 accounts and 2 numbers

Rhian
BT Support
17-08-2009
Hi RainboWelsh

Sorry to read that this has all gone wrong.

Can you pm me your account details and I'll take a look at this for you and try to see if I can help.

Thanks

Stuart
BT Support
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