Hey guys,

I just signed up to BT's unlimited calls & BB package and have a question about texting from a landline.

With this package, BT offer 200 free texts a month. So I purchased SMS phones and I have just tried to send a couple of texts. I entered the message, then the number, pressed send and it said ''completed''. The message is in my outbox, but the message didnt arrive at the other end.

Any ideas ?

I have BT Freestyle 310 phones.

Cheers

Are the Service Centre numbers programmed correctly into your phone?

See HERE.

You specific model phone is not listed so you may have to phone BT on 0800 800 150 (have a cup of tea ready, it's bound to take a while).

OTOH, Page 15 of that pdf may help - if your model is the same as some other Freestyle models (changing one setting may be all you need to do).

Hi themightycd,

Oh thats not good. You will need to type the word register and send it to 00000 from your landline phone. Once registered you will receive a welcome message confirming the service is now fully set up. If this dose not fix the problem please PM me with your account number and I will look into this further for you.

Fionnuala

BT Support