OFcom cracks down on mobile contracts mis-seling

old bill2 · 16-09-2009, 08:07

Its about time this was tackled. Not sure how effective this is going to be.
http://news.bbc.co.uk/1/hi/business/8258172.stm

iRuss · 16-09-2009, 08:37

I can see this pissing off a lot of store managers - so it can't be a bad thing

Hurlley · 16-09-2009, 18:28

To right! I have never gone for cashbacks because I know they are a con. My friend has a cashback contract he got a letter saying that cannot give him his cashback because they have given out too much cashback that month!

Ray266 · 16-09-2009, 22:49

This is good news but it has to be said it's not the mobile networks stores that mis sell it's the so called agents, I would get rid of such outlets but I suppose that would be difficult to do

Aye Up · 17-09-2009, 11:15

I work in retail for one of the big networks, it means a little extra paperwork for us for the time being but if it allows customers to make an informed decision and understanding what they are getting into then I am quite happy for this to be happening. Like with other people its about time

jy6913 · 19-09-2009, 18:26

There are lots of traps on some agents for mobile phone contract. Cashback is well known traps already, therefore, some agents developed some new tricks. For example, give you a price £30 with label "£5 Discount" aside and explain £10 discount will be applied into your month every directly. Then how much should you pay for this contract every month? Can you guess?

16-09-2009, 08:07	#1
old bill2 Forum Member Join Date: Jan 2008 Posts: 621	OFcom cracks down on mobile contracts mis-seling Its about time this was tackled. Not sure how effective this is going to be. http://news.bbc.co.uk/1/hi/business/8258172.stm

16-09-2009, 08:37	#2
iRuss Forum Member Join Date: Mar 2009 Posts: 470	I can see this pissing off a lot of store managers - so it can't be a bad thing

16-09-2009, 18:28	#3
Hurlley Forum Member Join Date: Aug 2009 Location: Leicester Posts: 1,993	To right! I have never gone for cashbacks because I know they are a con. My friend has a cashback contract he got a letter saying that cannot give him his cashback because they have given out too much cashback that month!

16-09-2009, 22:49	#4
Ray266 Forum Member Join Date: Sep 2007 Location: Leeds Posts: 2,477	This is good news but it has to be said it's not the mobile networks stores that mis sell it's the so called agents, I would get rid of such outlets but I suppose that would be difficult to do

17-09-2009, 11:15	#5
Aye Up Forum Member Join Date: Mar 2001 Location: North West Posts: 4,885	I work in retail for one of the big networks, it means a little extra paperwork for us for the time being but if it allows customers to make an informed decision and understanding what they are getting into then I am quite happy for this to be happening. Like with other people its about time

19-09-2009, 18:26	#6
jy6913 Forum Member Join Date: Sep 2008 Posts: 5	There are lots of traps on some agents for mobile phone contract. Cashback is well known traps already, therefore, some agents developed some new tricks. For example, give you a price £30 with label "£5 Discount" aside and explain £10 discount will be applied into your month every directly. Then how much should you pay for this contract every month? Can you guess?

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OFcom cracks down on mobile contracts mis-seling