I'm in the unfortunate position of wanting to contact the above Nokia helpline. Unfortunately, this is essentially impossible. I've tried 6 times in the past few days and each time I am told that there is an extremely long wait and it would be best to phone back later. No indication of the length of the delay; no indication of the number of people in the queue.
The reason given is simply pathetic; they have so many new phones that large numbers of people are trying to contact them. Really? We're in the middle of the largest recession for years and, against all the trends, Nokia are selling such vast numbers of new phones in the UK that their helpline is being overwhelmed! What an insult to our intelligence.
So, is there any way of actually speaking to anyone at Nokia Care UK; a best time, perhaps? I've tried saynoto0870 but using the geographic number listed there simply gets you transferred to the 0845 number.
Finally, is this typical of Nokia? Do they really have such a couldn't-care-less attitude to their customers? If so, it's the last time that I will ever buy a Nokia phone.
The reason given is simply pathetic; they have so many new phones that large numbers of people are trying to contact them. Really? We're in the middle of the largest recession for years and, against all the trends, Nokia are selling such vast numbers of new phones in the UK that their helpline is being overwhelmed! What an insult to our intelligence.
So, is there any way of actually speaking to anyone at Nokia Care UK; a best time, perhaps? I've tried saynoto0870 but using the geographic number listed there simply gets you transferred to the 0845 number.
Finally, is this typical of Nokia? Do they really have such a couldn't-care-less attitude to their customers? If so, it's the last time that I will ever buy a Nokia phone.

