Screen Cracked - Can a new insurance cover it?

27-09-2009, 17:09

I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed.

I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away?

I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months

Thanks

legends wear 7 · 27-09-2009, 17:12

Most insurance policies won't allow you to claim in first 21 days.

If your on voda go to store will cost about 40 quid to get it fixed.

27-09-2009, 17:22

Quote:

Originally Posted by legends wear 7

Most insurance policies won't allow you to claim in first 21 days.

If your on voda go to store will cost about 40 quid to get it fixed.

i'm with t-mobile (excellent service)

i have been told it will cost me aound £40 - £60, will this be the better option, altho i do want to take out an insurance plan for the future.

If i get insurance and i get faults n the future, will the repair be free?

phillip5439 · 27-09-2009, 19:25

i've got the same problem with my samsung - no insurance only had it a couple of months. could i claim straight away with new insurance or will vodafone repair as i'm under contract

Waffles · 27-09-2009, 19:45

Quote:

Originally Posted by Pandy1990

If i get insurance and i get faults n the future, will the repair be free?

No, the excess on most mobile phone insurance is usually £25 to £50. But other than that, yes, 'free'.

Dan 8t1 · 29-09-2009, 13:36

Quote:

Originally Posted by Pandy1990

I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed.

I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away?

I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months

Thanks

Er.. No. No insurance will ever cover anything that has already happened. Think about it.. Do you think you'd be able to take out insurance cover on your house after it's burnt down?

prking · 29-09-2009, 18:10

Quote:

Originally Posted by Pandy1990

i'm with t-mobile (excellent service)

i have been told it will cost me aound £40 - £60, will this be the better option, altho i do want to take out an insurance plan for the future.

If i get insurance and i get faults n the future, will the repair be free?

Faults are covered by the 2-year Nokia guarantee. But what you've done is damage the phone, this isn't covered by the guarantee and screen damage isn't covered under many insurace policies. You would need to make sure you took out accidental damage insurance that covers things like screen damage, water damage etc.

Pencil · 29-09-2009, 19:10

Quote:

Originally Posted by Pandy1990

I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed.

I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away?

I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months

Thanks

Be careful. That's called insurance fraud and these companies always have ways of catching you out.

Lawe13 · 29-09-2009, 21:27

Quote:

Originally Posted by Dan 8t1

Er.. No. No insurance will ever cover anything that has already happened. Think about it.. Do you think you'd be able to take out insurance cover on your house after it's burnt down?

Actually Orange Care (Insurance) does. You can call CS and see if you eligible for Emergency Care and for a fee of £30 you can make a claim, but you have to have Insurance for the remainder of your contract.

TTTV · 30-09-2009, 20:14

Quote:

Originally Posted by Lawe13

Actually Orange Care (Insurance) does. You can call CS and see if you eligible for Emergency Care and for a fee of £30 you can make a claim, but you have to have Insurance for the remainder of your contract.

£60 now I'm afraid, and the insurance has to stay on for a minimum of four months.

Lawe13 · 30-09-2009, 22:55

Quote:

Originally Posted by TTTV

£60 now I'm afraid, and the insurance has to stay on for a minimum of four months.

Ah not working front line CS I don't stay upto date on all matters, so cheers mate!

But I still think it's a very good deal, especially as it's only for four months as well. Thats the minimum term Insurance has to be on for as standard if you take it out anyway.

27-09-2009, 17:09	#1
Pandy1990 Posts: n/a	Screen Cracked - Can a new insurance cover it? I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed. I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away? I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months Thanks

27-09-2009, 17:12	#2
legends wear 7 Guest Join Date: Dec 2007 Posts: 2,070	Most insurance policies won't allow you to claim in first 21 days. If your on voda go to store will cost about 40 quid to get it fixed.

27-09-2009, 17:22	#3
Pandy1990 Posts: n/a	Quote: Originally Posted by legends wear 7 Most insurance policies won't allow you to claim in first 21 days. If your on voda go to store will cost about 40 quid to get it fixed. i'm with t-mobile (excellent service) i have been told it will cost me aound £40 - £60, will this be the better option, altho i do want to take out an insurance plan for the future. If i get insurance and i get faults n the future, will the repair be free?

27-09-2009, 19:25	#4
phillip5439 Forum Member Join Date: Feb 2005 Posts: 322	i've got the same problem with my samsung - no insurance only had it a couple of months. could i claim straight away with new insurance or will vodafone repair as i'm under contract

27-09-2009, 19:45	#5
Waffles Forum Member Join Date: May 2004 Posts: 4,385	Quote: Originally Posted by Pandy1990 If i get insurance and i get faults n the future, will the repair be free? No, the excess on most mobile phone insurance is usually £25 to £50. But other than that, yes, 'free'.

29-09-2009, 13:36	#6
Dan 8t1 Forum Member Join Date: Apr 2004 Location: Leicester Posts: 897	Quote: Originally Posted by Pandy1990 I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed. I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away? I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months Thanks Er.. No. No insurance will ever cover anything that has already happened. Think about it.. Do you think you'd be able to take out insurance cover on your house after it's burnt down?

29-09-2009, 18:10	#7
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	Quote: Originally Posted by Pandy1990 i'm with t-mobile (excellent service) i have been told it will cost me aound £40 - £60, will this be the better option, altho i do want to take out an insurance plan for the future. If i get insurance and i get faults n the future, will the repair be free? Faults are covered by the 2-year Nokia guarantee. But what you've done is damage the phone, this isn't covered by the guarantee and screen damage isn't covered under many insurace policies. You would need to make sure you took out accidental damage insurance that covers things like screen damage, water damage etc.

29-09-2009, 19:10	#8
Pencil Forum Member Join Date: Nov 2004 Posts: 4,252	Quote: Originally Posted by Pandy1990 I have the nokia 5800 and i dropped it (on a carpet beleve it or not) and the screen smashed. I do not have insurance, but i was wondering, if i took out an insurance plan for he phone can i claim straight away? I have had the phone for 4 months so I have been told i can still claim as i havn't had it longer than 6 months Thanks Be careful. That's called insurance fraud and these companies always have ways of catching you out.

29-09-2009, 21:27	#9
Lawe13 Forum Member Join Date: Dec 2007 Posts: 869	Quote: Originally Posted by Dan 8t1 Er.. No. No insurance will ever cover anything that has already happened. Think about it.. Do you think you'd be able to take out insurance cover on your house after it's burnt down? Actually Orange Care (Insurance) does. You can call CS and see if you eligible for Emergency Care and for a fee of £30 you can make a claim, but you have to have Insurance for the remainder of your contract.

30-09-2009, 20:14	#10
TTTV Forum Member Join Date: Aug 2006 Location: 🇬🇧 Posts: 1,362	Quote: Originally Posted by Lawe13 Actually Orange Care (Insurance) does. You can call CS and see if you eligible for Emergency Care and for a fee of £30 you can make a claim, but you have to have Insurance for the remainder of your contract. £60 now I'm afraid, and the insurance has to stay on for a minimum of four months.

30-09-2009, 22:55	#11
Lawe13 Forum Member Join Date: Dec 2007 Posts: 869	Quote: Originally Posted by TTTV £60 now I'm afraid, and the insurance has to stay on for a minimum of four months. Ah not working front line CS I don't stay upto date on all matters, so cheers mate! But I still think it's a very good deal, especially as it's only for four months as well. Thats the minimum term Insurance has to be on for as standard if you take it out anyway.

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Screen Cracked - Can a new insurance cover it?