Originally Posted by Lawe13:
“I was subtly hinting that I knew the answer but had to be careful how I worded it as I don't want to be seen leaking information that isn't already in the public domain. Which is why I asked the really rhetorical question "Would Apple let Orange brand the iPhone?"
However on the F&F side of things - I'd refer to similar products as much as I could such as the aforementioned Nokia CMW tarrrifs and Laptop/Netbooks - which you are not allowed the F&F Discount on. The F&F Discount is only available on Animal Tarrifs - and the iPhone will be launching on it's own specific tarrifs. I'd have to leave you to make your own conclusions from that.”
Checking the CWM it seems the discount does work, although you are right in regards to the laptops. Instore it can't be used unless we put it through on perk but then we get a smack for that even if we're staff.......maybe we will be able to with the iPhone if it is the case then I shall wait till just my contract is up with O2 then and I shall move to the network I work for......be hard leaving blackberry behind lol.
Originally Posted by Lawe13:
“Orange Telesales staff are extremely well paid bonus wise. But they also do a 1st Class job, and perform exceptionally well.
When I used to work for O2 they outsourced a lot of their work, for example Retentions were handled by an Outsource call centre near Barnsley called Ventura. I'm not sure if they still operate like that as I left a few years ago, but at that time Retentions staff for O2 were paid no bonus!”
I didn't realise O2 outsourced, thought that was a Vodafone thing. As for Orange Telesales can't argue, I know as a basic the wage is pretty healthy and commission on top is quite nice from what the people in 267 tell me at least anyway. Be nice if we had access to the same discounting as people in Telesales but we don't, we have to work a lot harder to close the sale which saddens me, even just a little bit discount would help somewhat. Anyway am digressing...... from what I know we reckon we will launch the iPhone in november, allegedly we may not be carrying the new blackberry either as a result of this (given we had an exclusivity period on the Bold last year). Should be interesting although now I have to worship the jesus phone and all its brilliance.....