This seems to be the only place to put this. Sorry to mods if I've misjudged.
Bob_Cat has withdrawn from discussions about software updates in a recently closed thread. I just wanted to say that having seen his posts during the last months, I have become more and more certain that he is someone who is on the side of the angels. He isn't obliged to speak honestly and informatively on these forums. On the contrary. Some of the things he's said are so far off-message they have probably caused him some grief at work. He can only be doing this because, basically, he identifies with the users. (On a personal note that backs up this view, out of the blue Bob pm'ed me a while ago with helpful info about something I was trying to do that had nothing to do with Humax. Thanks again Bob.

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Private contributors to forums have the luxury that they are not accountable for their input. Representatives of companies do not. Private contributors do not have to live through the realities of a product development cycle. Representatives of companies do.
The company rep working outside his employment remit (that is: does not give bland, fob-off responses) is a poor target for brickbats aimed at the company. Something has to give. Bob gave. This is an unnecessary loss. I hope he continues to contribute to other threads, and has just left the status of the firmware development behind him.