I have called 241 about 20 times since yesterday afternoon, each time being told a text is being sent with the code, but I still haven't received one. Is anyone else having problems (I'm in my reserve tank if that makes a difference).

Alternatively, is anyone willing to forward a code to me?

Thanks.

I believe if you are in your reserve tank, you cannot take part in the promotion. A quick call to 450 will sort it out though.

I tried that. They said it is a "lottery" system and I was just unlucky (which is not what the advert, or website implies!). Saying that, I didn't mention I was in the Reserve Tank so maybe that was the real reason - I'll give them another try, thanks.

It is definitely not a lottery system!

I'm sure i've heard something similar - in that they do not guarantee sending a code - think it depends on how many others have requested codes that day and account spend etc.

No, i definitely do not think it is a lottery system. If i remember correctly, i remember reading somewhere that things like Orange wednesdays, reduced calls etc, they all cut off when you are in your reserve tank.