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HELP! Remote control problem


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Old 07-10-2009, 12:19
BDoyle1965
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Join Date: May 2001
Posts: 37

Hi

I had BT Vision installed today. Quite happy with the service and content etc.

However, I have a problem with my remote control.

All the buttons work fine except 6,7,8,9 and 0 and also Ch + and Ch -

Because of the above fault I cant control my tv from the remote as I cant enter the code 004

Do I need a new remote or is there a fix for this

Bit annoying as I watch Sky News a lot and want to just enter 82 instead of going through tv guide

Please help BT

quick edit : The Green, Yellow and Blue buttons dont work
Also the * and # and the Delete and Text and Shortcuts

Also the R (record) button

Aghhhhh!!! 1 hr into installing and its not going well

Last edited by BDoyle1965 : 07-10-2009 at 12:28. Reason: more buttons not working
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Old 07-10-2009, 12:32
wwwebber
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Join Date: Feb 2001
Location: Nottingham
Posts: 3,536
mmm, sounds faulty - have you tried pressing the mode button ?, this switches the remote from PVR to TV mode and back again. Try it and see what happens.
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Old 07-10-2009, 12:45
BDoyle1965
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Posts: 37
yep tried that

Basically the buttons that work cause the BT vision key to flash blue. The ones that arent working dont cause it to light up.

Does that make sense? sorry
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Old 07-10-2009, 12:53
wwwebber
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Join Date: Feb 2001
Location: Nottingham
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yep tried that

Basically the buttons that work cause the BT vision key to flash blue. The ones that arent working dont cause it to light up.

Does that make sense? sorry
Yes, that does make sense. It seems you have a faulty remote. Sorry
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