Turn Around time at Nokia

Kingsd316 · 08-10-2009, 11:10

Hi all,

they say bad things come in threes, a lost key, TV Aerial problems, and now my phone,.

Has anyone sent there phone to Nokia for a repair, i was just wondering if anyone had an idea of turn around time
as nothing is mentioned on their website

Thanks

myromeo · 08-10-2009, 14:22

try and locate your nearest nokia approved repair center, I hade an N95 that speaker blew up (twice) and both times I took it in to local store in Newcastle, went for a bite to eat and a drink, went back and it was fixed.

If you send it via your network it can take 7 days to turn it around, drop it in nokia center and its usually <1 hour and is covered by same warranty etc, usually the phone shops just send them to the nokia centers anyway!

Appleseed · 08-10-2009, 14:31

There's a repair centre in Bristol (Clifton, BS8) can't remember the name off the top of my head, but they gave me a brilliant service. Post ur phone to them, they sort it and send back. Posted mine on a Mon and I had it back the same week on the Wednesday.
I phoned them first to explain the problem, guy I spoke to was very knowledgable, told me the problem could be fixed - and it was.

Kingsd316 · 08-10-2009, 16:45

I took it to a nokia express repair centre on monday and got a call today saying they cant fix it (n95 8gb screen kept going black) and have sent it back to nokia for me, thats why i asked cause its already gone today.

prking · 08-10-2009, 18:14

When I sent a phone to Nokia, it took a week including time in transit.

08-10-2009, 11:10	#1
Kingsd316 Forum Member Join Date: Jan 2006 Posts: 796	Turn Around time at Nokia Hi all, they say bad things come in threes, a lost key, TV Aerial problems, and now my phone,. Has anyone sent there phone to Nokia for a repair, i was just wondering if anyone had an idea of turn around time as nothing is mentioned on their website Thanks

08-10-2009, 14:22	#2
myromeo Forum Member Join Date: Jun 2008 Location: Tyne & Wear Posts: 1,326	try and locate your nearest nokia approved repair center, I hade an N95 that speaker blew up (twice) and both times I took it in to local store in Newcastle, went for a bite to eat and a drink, went back and it was fixed. If you send it via your network it can take 7 days to turn it around, drop it in nokia center and its usually <1 hour and is covered by same warranty etc, usually the phone shops just send them to the nokia centers anyway!

08-10-2009, 14:31	#3
Appleseed Forum Member Join Date: Sep 2006 Location: Norfolk Posts: 3,673	There's a repair centre in Bristol (Clifton, BS8) can't remember the name off the top of my head, but they gave me a brilliant service. Post ur phone to them, they sort it and send back. Posted mine on a Mon and I had it back the same week on the Wednesday. I phoned them first to explain the problem, guy I spoke to was very knowledgable, told me the problem could be fixed - and it was.

08-10-2009, 16:45	#4
Kingsd316 Forum Member Join Date: Jan 2006 Posts: 796	I took it to a nokia express repair centre on monday and got a call today saying they cant fix it (n95 8gb screen kept going black) and have sent it back to nokia for me, thats why i asked cause its already gone today.

08-10-2009, 18:14	#5
prking Forum Member Join Date: Sep 2002 Location: Weston-super-Mare Posts: 9,167	When I sent a phone to Nokia, it took a week including time in transit.

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Turn Around time at Nokia