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1st October - Still no (meaningful) firmware update!! |
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#26 |
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Join Date: Nov 2003
Location: Cradley, Halesowen, W.Mids
Posts: 1,047
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Quote:
The polarisation of opinion here does surprise me. I suppose some people are never satisfied.
I got mine early on (Christmas Eve 2008 when it arrived!), and I have generally been satisfied with its performance. I've had several lockups, which is highly irritating, and several no-records or faulty records (Film4 was bad for this for a while). Like any bit of tech kit, I've got used to its UI quirks, and I've also successfully upgraded it with a 1TB disk (WD10EVDS). On balance it has met my requirements and I'm very satisfied. If the forthcoming software update eliminates the lockups then I shall be a very happy bunny. Just out of interest, since upgrading the hard disk have the occurrences of the lock-ups, no records or faulty records reduced, increased or disappeared completely. |
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#27 |
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Join Date: Nov 2006
Location: Wirral, UK
Posts: 195
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And prices would go up 30% and no manufacturer would release a leading edge product onto the UK market first.
You knew it was leading edge tech, you should expect glitches. Last night: Box froze while watching the snooker. Scrambled round the back to power down and reboot. 30 minutes later, was unable to watch one channel while I was recording on another. Another scramble round the back and "destroyed" what I was recording. Got up this morning to a blaze of blue light. Despite having it set to go to standby at 23:59, it failed to do so - twice in as many days. It's so reminiscent of the original NTL cable boxes, it's unreal. Digital TV reception has been around for years and years - it's no longer "leading edge" - it's old hat and it's garbage! John. |
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#28 |
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Join Date: Dec 2008
Posts: 2,324
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And prices would go up 30% and no manufacturer would release a leading edge product onto the UK market first.
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You knew it was leading edge tech, you should expect glitches.
But the glitches are not in anything that could be vaguely considered leading edge. All the UI nonsense is down to nothing more than incompetent design or cack-handed implementation.The HD decoding and display works faultlessly. (At least, it does for me). |
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#29 |
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Join Date: Oct 2004
Posts: 821
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Quote:
...
Last night: Box froze while watching the snooker. Scrambled round the back to power down and reboot. 30 minutes later, was unable to watch one channel while I was recording on another. Another scramble round the back and "destroyed" what I was recording. ... Obviously signal problems should not cause a lockup, there is a chance that there is a bug which is signal related though - hence why I mention signal. Check signal and get your HDR replaced. |
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#30 |
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Join Date: Sep 2001
Location: South Coast, UK
Posts: 4,952
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No your statement is totally incorrect.
I did not say I rang about the deletion issue. I just stated I was unhappy with the deletion issue. But the manual does not tell the users about the limitations on delete and their only solution for the last ten months was to bodge the software by limiting when you can delete. Your call, and maybe others may not have been needed if they had done their job properly or put an update in the user manual. The user manual also forgets to mention user that the recording thumbnails images are only generated at 03:00 if the box is not recording anything at that time and is in standby - else no thumbnail images. Again if Humax had tried a little harder and the unit was in standby when it makes a recording, it could then have generated the thumbnail images when recording ends. Automan. |
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#31 |
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Join Date: Nov 2008
Location: Cambs
Posts: 874
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A number of posters have decried Humax's intention to produce a "New HDR Mark 2", before they sort out the present box.
There is another viewpoint. Any new box is likely to rest on the featuresof the current HDR but with extra functionality. So the existing chunks of software that do work will be used again whilst parts that are in need of improvement, in the present box, will be improved ready for the new box. Such improvements should eventually benefit the owners of the current HDR. Dare I suggest that we remain patient? David |
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#32 |
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Inactive Member
Join Date: Dec 2008
Posts: 2,324
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Quote:
A number of posters have decried Humax's intention to produce a "New HDR Mark 2", before they sort out the present box.
There is another viewpoint. Any new box is likely to rest on the featuresof the current HDR but with extra functionality. So the existing chunks of software that do work will be used again whilst parts that are in need of improvement, in the present box, will be improved ready for the new box. Whether that concern is well founded we won't really know until we see what happens. Quote:
Dare I suggest that we remain patient?
As opposed to what?A lot of us are waiting very patiently but that does not stop us mentioning our concerns about the shoddy way Humax have treated their customers for this box. |
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#33 |
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Join Date: Nov 2008
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I think the worry is that Humax will make a half hearted attempt to sort out the problems with the current box and then just forget it.
Whether that concern is well founded we won't really know until we see what happens. As opposed to what? A lot of us are waiting very patiently but that does not stop us mentioning our concerns about the shoddy way Humax have treated their customers for this box. Not an award-winning sales strategy !! & as I said, improvements in the HDR software, to use in the new box are likely to benifit existing HDRs. David |
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#34 |
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Join Date: Nov 2006
Location: Wirral, UK
Posts: 195
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Dare I suggest that we remain patient?
David Once I no longer had money to waste, I learned to wait - I learned to remain patient, as you put it. So I waited over 12 months after the FoxSat was released. With all of their previous experience with Freeview to build on, 12 months should surely be long enough - Humax are so confident they're already working on Mark II. Mark I will remain full of bugs so can I be assured that, if I wait for 12 months after the release of Mark II, then Mark II will be bug free? yeah, and pigs might! John. |
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#35 |
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Join Date: Sep 2001
Location: South Coast, UK
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You could have a new son or daughter in the time we have all been waiting - or twins
![]() Automan. |
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#36 |
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Join Date: Jan 2002
Posts: 163
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You could have a new son or daughter in the time we have all been waiting
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#37 |
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Join Date: Nov 2008
Location: Merseyside, UK
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Yea, they probably could, but those details would come out in a future update
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#38 |
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Join Date: Nov 2003
Location: Cradley, Halesowen, W.Mids
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As Sagem have released (or are close to releasing) a Freesat PVR with iPlayer facilities if I was the Humax marketing department I would want to get the latest HDR firmware (with the iPlayer update) into the HDR stock that is being sent to the shops.
I can see some sales assistants demoing the two boxes and saying the Sagem box is the same as the Humax but the Sagem is bettter as it has iPlayer facilities as well. |
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#39 |
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Inactive Member
Join Date: Dec 2008
Posts: 2,324
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I can see some sales assistants demoing the two boxes and saying the Sagem box is the same as the Humax but the Sagem is bettter as it has iPlayer facilities as well.
I can just hear the sales assistants: "Well, the Humax is OK so long as you never go on holiday". |
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#40 |
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Join Date: Apr 2008
Posts: 39
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If Humax don't fix the bug/niggle list very soon it will be a gift to competing manufacturers.
I can just hear the sales assistants: "Well, the Humax is OK so long as you never go on holiday". Have been away on 3 occasions this year for more than 2 weeks at a time and everything has recorded. |
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#41 |
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Join Date: May 2005
Location: Redditch Worcs
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I had one for about 30 min last week. The foxsat happened to be on at the time so it did not matter.
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#42 |
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Join Date: Dec 2008
Posts: 2,324
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Not had a power failure in over 12 months so this would not affect everyone.
![]() I haven't had a power cut in years but I'm afraid that's little comfort to the people who have had them and have lost recordings. |
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#43 |
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Join Date: Jul 2001
Location: Brackley, UK
Posts: 16,657
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Quote:
I think the worry is that Humax will make a half hearted attempt to sort out the problems with the current box and then just forget it.
Whether that concern is well founded we won't really know until we see what happens.
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#44 |
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Join Date: Apr 2008
Posts: 39
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Quote:
Or you could look at their track record for other upgradeable kit they have sold. It doesn't encourage optimism
![]() If I recall Humax were one of the very few manufactrers that offered an update for Freeview+ / playback; whereas other manufacturers released new boxes. I am confident that an update for the HDR will come up and improve an already great piece of kit. |
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#45 |
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Join Date: Dec 2008
Posts: 2,324
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I am confident that an update for the HDR will come up and improve an already great piece of kit.
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#46 |
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Join Date: May 2005
Location: Redditch Worcs
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Provided they fix the vast majority of the bugs and have not just concentrated on the iplayer I think most people will be happy.
. Most of them are pretty minor to me but I guess thats's mostly down to how I use the box.
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#47 |
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Join Date: Sep 2005
Posts: 72
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Quote:
Provided they fix the vast majority of the bugs and have not just concentrated on the iplayer I think most people will be happy.
If manuafacturer's do release products with minor bugs/niggles, the least they can do is fix them in a reasonable timescale, 11 months is NOT a reasonable. |
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#48 |
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Join Date: Dec 2008
Posts: 144
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As the main purpose of a PVR is to record programs how can you be "very satisfied" if you suffer from missed/faulty recordings. It quite clearly isn't meeting its main requirement.
Perhaps I sympathise too much with Humax, having developed software & software-based systems myself professionally, and I understand the real problems in getting a multitasking system with significant real-time constraints to work reliably under all conditions. It's true that some more timely bug-fix updates would have helped both us and Humax's image. However, given what was available, I am satisfied. I was never going to go for Sky+ anyway. Quote:
Just out of interest, since upgrading the hard disk have the occurrences of the lock-ups, no records or faulty records reduced, increased or disappeared completely.
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#49 |
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Join Date: Jan 2002
Posts: 163
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having developed software & software-based systems myself professionally, and I understand the real problems in getting a multitasking system with significant real-time constraints to work reliably under all conditions.
What's more, both could very easily be given at least acceptable workarounds with very minor changes - forcing a power up when supplied with electricity, and optionally defaulting to NOT scan on EPG changes. The problem is, that there is a lack of evidence that any of the bugs that most people (affected by those bugs) care about are going to be fixed. |
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#50 |
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Inactive Member
Join Date: Dec 2008
Posts: 2,324
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Perhaps I sympathise too much with Humax, having developed software & software-based systems myself professionally, and I understand the real problems in getting a multitasking system with significant real-time constraints to work reliably under all conditions.
It's the various bits of UI cack-handedness that, as an analyst or programmer, you know: a) Should not have been signed off in the first place. b) Would only take a few minutes to correct. that are so annoying. |
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. Most of them are pretty minor to me but I guess thats's mostly down to how I use the box.