Folks,

I've just bought a blackberry on Orange PAYG which costs £5 a month.

I understand this does not include calls / txt what i can't understand is does it cover Facebook / Internet as well as email (unlimited)?

I seem to have been charged a few pence even though i've made no calls.........

Help

Hi there, I work for Orange and might be able to help.

Please send an email to customer.services@orange.co.uk, including your personal contact details and username from this site, and I will give you a call to discuss.

In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.

Kind regards,

Jonathan
Orange Response Team

Have replied to the email as per the last post.

Been 24hrs and still awaiting a response, hope this is not a sign of Orange customer service.....