Originally Posted by Nick_London:
“You can get it by logging onto the Tiscali website and check your line to see if its available on your exchange.
It has now expanded outside London and Stevenage and has patchy coverage in a few other places across the country.
To move to Tiscali you will need to get MAC code and then give this to the Tiscali side of TalkTalk, it is because it is still recognised as seperate companies as they haven't been properly merged yet.”
There are no plans to merge the two companies fully just yet anyway. All Tiscali customers have been sent a welcome email and FAQ and articles have been posted on both the Tiscali and Talktalk website.
If we (Talktalk customer services) get a call from a Tiscali customer, we have to tell them to call CS on their usual number.
Tiscali customers do have the option to move to Talktalk if they so wish, and we have a special package for them called Talktalk Pro (which has just been made available to Talktalk customers, too).