[SilentLoner]

I have just lost my new blackberry bold I am sure I have insurance on it as it was a new contract. What process do I need to do it. Problem is I was using a different sim card than the one that the insurance is on so am I still covered.


Help please

I only got it last week and with me teaching in a school I have no idea which class/area of the school its lost in if it was in the school at all.

[tiny_clanger]

Oh no...I'm so sorry to hear that

I'm not sure that insurance is a dead cert on a new phone..Ive just got a new smartphone too and they asked me if I wanted insurance. It wasn't added by default. I declined, thinking I was covered by mobile phone insurance taken out with my bank.

Turns out my phone was categorized as a PDA and valued at over £350 and wasn't covered. But...I called my house contents insurer and I'm covered that way. Cover includes kit like laptops, cameras and phones and stuff, even if lost outside the house and they don't have to be named articles.

So a quick call to your mobile provider will tell you whether you're covered with them or not, and failing that, try your house contents insurer.

One thing though, the different sim card might screw up any policy with the phone provider. I dimly recall something about that once when I was going to upgrade and phone on one contract but use a card from another contract in it. They said something about 3rd party insurance being the way to go if I did this because their insurance was tied to phone/sim while the external insurer went by the IMEI number on the phone.

I hope you get sorted SilentLoner. Such a bummer that...I'd be really upset

[legends wear 7]

Vodafone insurance is through a company called marsh

you would have had to opt in to the insurence at a cost if you've got it

But even if you are paying for it they wont honour your claim as the supplied sim was not used in the handset

My handset is insured through my bank account, even they require a sim imei paring to match for a claim