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Old 23-10-2009, 13:46
frailfury
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Anyone else got signal problems with 3 in the NR postcode region?
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Old 23-10-2009, 14:00
kiellliam
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Anyone else got signal problems with 3 in the NR postcode region?
Try the coverage check on three that tell you if maintenance is happening

http://www.three.co.uk/Help_Support/.../The_3_network
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Old 23-10-2009, 14:05
frailfury
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No it just says what signal is available there, not if any work is going on.
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Old 23-10-2009, 14:09
frailfury
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Ok, 2 towns about 5 mins away from me have signal, but me and my wife can't get signal at all where we usually do in the house.

Could this still be due to mainenance work?!
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Old 23-10-2009, 14:18
Appleseed
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There are 34 NR postcode areas - can you narrow it down a bit?
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Old 23-10-2009, 14:21
frailfury
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NR10

They called back and said it could take up to 21 days so credited me with one months money.

Does it say NR10 is down? If so, how do you check?
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Old 23-10-2009, 14:23
Appleseed
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You are very close to me then - maybe a mile or 2

I only asked because A friend of mine lives NR30 and i've just been talking to him and it's fine
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Old 23-10-2009, 14:25
frailfury
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Really? They said at first they thought maintainance was being carried out then took me through loads of steps on my phone. My wife went just outside NR10 and rang and said it was fine there, so how can it just go down in such a small town?!
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Old 23-10-2009, 14:28
Appleseed
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Really? They said at first they thought maintainance was being carried out then took me through loads of steps on my phone. My wife went just outside NR10 and rang and said it was fine there, so how can it just go down in such a small town?!
I have the same thing here when it rains hard - T-Mobile goes of the air but driving a mile or so gives you a full signal
Do you know where the site is? When you next pass, see if there's workmen there.
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Old 23-10-2009, 14:30
lost boy
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NR10

They called back and said it could take up to 21 days so credited me with one months money.

Does it say NR10 is down? If so, how do you check?
http://www.three.co.uk/maintenance is the link to check, tells you if there's any planned maintenance going on. I expect there'd be on-screen instructions and the like to follow...

Whatever it is though, it's localised - I'm in NR30 and it's fine as ever here.
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Old 23-10-2009, 14:31
frailfury
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I have the same thing here when it rains hard - T-Mobile goes of the air but driving a mile or so gives you a full signal
Do you know where the site is? When you next pass, see if there's workmen there.
No idea where the site would be, I take its a multi network mast though?! How would I find out where it is?

I rarely get signal at home to be honest, 1 or 2 bars and 3G coverage in certain places at home.
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Old 23-10-2009, 14:33
frailfury
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http://www.three.co.uk/maintenance is the link to check, tells you if there's any planned maintenance going on. I expect there'd be on-screen instructions and the like to follow...

Whatever it is though, it's localised - I'm in NR30 and it's fine as ever here.
It says no maintenace is planned in my area, however it wouldnt if the network had gone down.
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Old 23-10-2009, 14:33
lost boy
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I have the same thing here when it rains hard - T-Mobile goes of the air but driving a mile or so gives you a full signal
Do you know where the site is? When you next pass, see if there's workmen there.
+1 for both points here, the former being the most annoying thing about T-Mobile (well, Virgin in my case, who use T-Mobile's network) - every time it rains, boom - the network's off for half an hour.
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Old 23-10-2009, 14:36
lost boy
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No idea where the site would be, I take its a multi network mast though?! How would I find out where it is?

I rarely get signal at home to be honest, 1 or 2 bars and 3G coverage in certain places at home.
http://www.sitefinder.ofcom.org.uk/
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Old 23-10-2009, 14:37
Appleseed
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+1 for both points here, the former being the most annoying thing about T-Mobile (well, Virgin in my case, who use T-Mobile's network) - every time it rains, boom - the network's off for half an hour.
T-Mobile don't believe me you know - they say that if a site went off they'd know about it, and that no-one else complains!
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Old 23-10-2009, 14:37
frailfury
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Signals back and 3G! So me and my other half both get a free month off paying now lol

Anyway to improve signal?
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Old 23-10-2009, 14:39
Appleseed
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Signals back and 3G! So me and my other half both get a free month off paying now lol

Anyway to improve signal?
The only real way is to either move house, or move network!
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Old 23-10-2009, 14:39
frailfury
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Nope, spoke too soon. All gone again now.
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Old 23-10-2009, 14:40
lost boy
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It says no maintenace is planned in my area, however it wouldnt if the network had gone down.
Well, yes and no. It wouldn't tell you if the network has gone down all by itself as that wouldn't be planned, but it would tell you if they're doing something to the network which could make it play up, if you see what I mean.
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Old 23-10-2009, 14:41
Appleseed
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Nope, spoke too soon. All gone again now.
Aren't they supposed to fall back onto Orange (or whoever it is this week) when there's no '3' signal available?

Or maybe there's never a '3' signal where you live (there's not here) and you're always using the fallback network - and it's that network that's down?
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Old 23-10-2009, 14:48
frailfury
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3 use the o2 network. It keeps coming back but then going to limited service again.

Fed up of having barely any signal in my house.
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Old 23-10-2009, 14:53
lost boy
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T-Mobile don't believe me you know - they say that if a site went off they'd know about it, and that no-one else complains!
Virgin didn't believe me either... until I dared them to call me on my Virgin handset while the site was off, seeing as - according to them - the site was on and my phone was working so they shouldn't have any problems.
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Old 23-10-2009, 15:03
lost boy
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Aren't they supposed to fall back onto Orange (or whoever it is this week) when there's no '3' signal available?

Or maybe there's never a '3' signal where you live (there's not here) and you're always using the fallback network - and it's that network that's down?
Yes, Orange's 2G network is the fallback/roaming network outside 3's own 3G coverage areas, for all that's worth anyway. Frankly, 3's 3G is miles better than Orange's 2G here... although, to be fair, Orange's 3G is better than Orange's 2G here too.

IMO though it's likely to be local work on OP's nearest 3 3G cell site to merge it with T-Mobile's 3G coverage, specially since in a subsequent post the OP has mentioned that 3G has shot up then gone back down again.
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Old 23-10-2009, 15:53
frailfury
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Yes, Orange's 2G network is the fallback/roaming network outside 3's own 3G coverage areas, for all that's worth anyway. Frankly, 3's 3G is miles better than Orange's 2G here... although, to be fair, Orange's 3G is better than Orange's 2G here too.

IMO though it's likely to be local work on OP's nearest 3 3G cell site to merge it with T-Mobile's 3G coverage, specially since in a subsequent post the OP has mentioned that 3G has shot up then gone back down again.
What is 3 merging with T Mobile with their 3G service? This mean I should get better signal?
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Old 23-10-2009, 17:06
Appleseed
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What is 3 merging with T Mobile with their 3G service? This mean I should get better signal?
Only if T-Mobile has a decent 3G service where you live, and I'm betting there's none as if you look at the service map, only Great Yarmouth, Norwich and a bit of King's Lynn seem to have coverage. There's certainly none where I am (a maximum 2G signal though)
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