mobiles.co.uk porting query

John Currie · 25-10-2009, 13:55

Doing an online search for good HTC Hero pay monthly deals this company seems to have quite a presence on the web...seemingly owned by the Carphone Warehouse.

I was just about to signup on one of their deals then noticed this...

"It is not currently possible to port your existing number to Vodafone"

As the Hero is not available from O2 I was keen to move to Vodaphone but want to keep my existing O2 number which I've had for 10 years.
I have emailed mobiles.co.uk but just wondered if anyone had successfully ported their number to Vodaphone...seems a bit odd...anyone know why?

inhouseuk · 25-10-2009, 14:17

My understanding is: You have to port your number to vodafone at the time of connection as it can't be done afterwards. Basically you need to have the PAC from your old supplier during the vodafone ordering process.

coopermanyorks · 25-10-2009, 14:36

I see what you mean

this from their website

Quote:

Number Porting
Can I transfer my old number to my new phone?
Yes, number porting is a simple procedure and available when you are changing network providers. You cannot currently port your number if you are remaining on the same network or transferring to Vodafone. If you wish to keep your number and stay on your current network you need to choose one of our Upgrade deals.

see what their reply is

inhouseuk · 25-10-2009, 15:03

probably because mobiles.co.uk have the same problem as phones4u, there systems can't deal with vodafone requiring the pac at the point of sale.

http://forums.moneysavingexpert.com/....html?t=952113

vodafone are the only uk network that require the PAC at point of sale, it isn't possible to port a number across afterwards.

John Currie · 25-10-2009, 15:35

Quote:

Originally Posted by inhouseuk

My understanding is: You have to port your number to vodafone at the time of connection as it can't be done afterwards. Basically you need to have the PAC from your old supplier during the vodafone ordering process.

Many thanks for that. now I understand why.
So in order to use my PAC I would have to go in to a Vodaphone store on the high st thereby missing out on the online deals for new contracts

My current O2 contract ends on 28th Nov and if I was staying with them I can upgrade 1 month early due to me being a "Priority" customer.
I presume I could just phone O2 and buy out the remainder of my contract, get my PAC and then visit a Vodaphone store and try and negotiate a good deal on a Hero and give them my PAC.
If I do this do you get a temporary number until your existing no is ported across?

inhouseuk · 25-10-2009, 17:50

I don't believe vodafone issue temp numbers,

John Currie · 25-10-2009, 19:10

Quote:

Originally Posted by inhouseuk

I don't believe vodafone issue temp numbers,

So if you're in a Vodaphone store and you take out a contract as a new customer and give them your PAC you're without the use of that new mobile for a couple of days or as long as porting your old number takes?

25-10-2009, 13:55	#1
John Currie Forum Member Join Date: Dec 2002 Location: South Lanarkshire. Scotland Posts: 2,005	mobiles.co.uk porting query Doing an online search for good HTC Hero pay monthly deals this company seems to have quite a presence on the web...seemingly owned by the Carphone Warehouse. I was just about to signup on one of their deals then noticed this... "It is not currently possible to port your existing number to Vodafone" As the Hero is not available from O2 I was keen to move to Vodaphone but want to keep my existing O2 number which I've had for 10 years. I have emailed mobiles.co.uk but just wondered if anyone had successfully ported their number to Vodaphone...seems a bit odd...anyone know why?

25-10-2009, 14:17	#2
inhouseuk Forum Member Join Date: Aug 2008 Posts: 68	My understanding is: You have to port your number to vodafone at the time of connection as it can't be done afterwards. Basically you need to have the PAC from your old supplier during the vodafone ordering process.

25-10-2009, 14:36	#3
coopermanyorks Forum Member Join Date: Jan 2003 Location: In Gods Own County Posts: 20,678	I see what you mean this from their website Quote: Number Porting Can I transfer my old number to my new phone? Yes, number porting is a simple procedure and available when you are changing network providers. You cannot currently port your number if you are remaining on the same network or transferring to Vodafone. If you wish to keep your number and stay on your current network you need to choose one of our Upgrade deals. see what their reply is

25-10-2009, 15:03	#4
inhouseuk Forum Member Join Date: Aug 2008 Posts: 68	probably because mobiles.co.uk have the same problem as phones4u, there systems can't deal with vodafone requiring the pac at the point of sale. http://forums.moneysavingexpert.com/....html?t=952113 vodafone are the only uk network that require the PAC at point of sale, it isn't possible to port a number across afterwards.

25-10-2009, 15:35	#5
John Currie Forum Member Join Date: Dec 2002 Location: South Lanarkshire. Scotland Posts: 2,005	Quote: Originally Posted by inhouseuk My understanding is: You have to port your number to vodafone at the time of connection as it can't be done afterwards. Basically you need to have the PAC from your old supplier during the vodafone ordering process. Many thanks for that. now I understand why. So in order to use my PAC I would have to go in to a Vodaphone store on the high st thereby missing out on the online deals for new contracts My current O2 contract ends on 28th Nov and if I was staying with them I can upgrade 1 month early due to me being a "Priority" customer. I presume I could just phone O2 and buy out the remainder of my contract, get my PAC and then visit a Vodaphone store and try and negotiate a good deal on a Hero and give them my PAC. If I do this do you get a temporary number until your existing no is ported across?

25-10-2009, 17:50	#6
inhouseuk Forum Member Join Date: Aug 2008 Posts: 68	I don't believe vodafone issue temp numbers,

25-10-2009, 19:10	#7
John Currie Forum Member Join Date: Dec 2002 Location: South Lanarkshire. Scotland Posts: 2,005	Quote: Originally Posted by inhouseuk I don't believe vodafone issue temp numbers, So if you're in a Vodaphone store and you take out a contract as a new customer and give them your PAC you're without the use of that new mobile for a couple of days or as long as porting your old number takes?

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mobiles.co.uk porting query