Hi

I've had a Foxsat HDR for nearly a year now and it's (mostly) been reliable.

However, when I switched it on last week it took ages to start up. After about 5 minutes of displaying "Boot" the picture appeared on the screen but with the message "Unable to detect HDD. Check HDD" or words to that effect.

Presumably this is a hard disk failure and my options are: take it back to get replaced or replace the disk myself.

Am I on the right lines? Has anyone else had a similar problem?

Also, I can't find the receipt. I think I got it from Comet but I'm not sure. Do you think they would accept it anyway?

Did you paid on a card if so have you the statement as that should be proof of purchase

1TB Drive £55 bought on-line - time to effect a swap 30mins.

Have you a link for this Ike1998? Thanks.

Ok,think I've found it.

ebuyer were doing 1tb Hitachi drives for just under £50.

Have been using one for the last 3 months. Only complaints are from the other half as it is slightly louder than the original.

They'l always find something.....

It would be in the interest of other members if you or others who install a new hard drive in there hdr , give the hard drive model number , so they can be compared for price and compatibility.

Hitachi DeskStar 1TB Hard Drive SATAII 7200rpm 16MB Cache - OEM

Hope that helps a bit. Have a second one in a network storage and its much faster then the one it replace.

Doesn't the HDR have a two year warranty?
So if the HDD fails it should be replaced FOC by Humax.

Depends where it was bought from.

My hard drive fails a while ago and I made a posting of my experience of getting a replacement machine under warranty at:
http://www.digitalspy.co.uk/forums/s....php?t=1079730

Standard warranty is 1 year but some retailers such as John Lewis were offering two.

I am sure when I ordered mine ( from a well known Retail Park shop!) Humax's own website said 2 year warranty so I assumed this meant they ALL had a 2 year manufacturers warranty (as did the 9200T).

Regardless of this the SOG act states that goods must be fit for pupose and a HDD is expected to last for more than 1 year (most HDD manufacturers offer 3 year + warranties) so a free fix should be expected.

I have had 2 Humax's relaced by that well known retailer. my 9200 & 9300 both faulty so I took them back. The 9200 had its HD go and was just in guarantee period and they said get another box off the shelf so I got then 9300 with bigger HD. didnt charge anything. Then yesterday after nearly 12 months I took the 9300 back cos of crashing all the time. this time paid differance between boxes and got Foxsat HDR

So cant fault them for customer service.